Quality Assurance Executive

**Job Title**:Quality Assurance Specialist **Company**:Credit Fitness **We are looking for a Quality Assurance Specialist who will monitor service and sales calls to assess employee demeanour, technical accuracy, sales performance, and compliance with company policies and procedures.** **Responsibilities**: - Participates in customer and client listening...

We are seeking a skilled Software Quality Assurance Specialist to join our team at BET Software in Durban. As a key member of our quality assurance department, you will play a vital role in ensuring the highest standards of our software solutions.Key Responsibilities:Analyzing business requirements and specifications to derive test estimates and formulate a...

At GBS Support ServicesThe primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of...

**Job description** **Job Title**:Quality Assurance Specialist **Company**:Remove Debt **We are looking for a Quality Assurance Specialist who will monitor service and sales calls to assess employee demeanour, technical accuracy, sales performance, and compliance with company policies and procedures.** **Responsibilities**: - Participates in customer...

About UsAt Talksure Pty Ltd, we strive to deliver exceptional customer experiences across every interaction. As a key member of our team, you will play a vital role in ensuring our agents consistently meet high standards of quality and service alignment.Key ResponsibilitiesOur ideal candidate will oversee call monitoring processes to gather actionable...

Excellent opportunity for results focused leader, with the ability to mentor and develop QA Team, to join leading Call Centre within Global Business Services Industry. This assertive individual will be required to: - Lead a team of specialists dedicated to capturing insight into the quality of Customer Experience being delivered and identify initiatives and...

**Company Description** iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a...

Company based in Umhlanga is seeking a Quality Assurance Manager who will be accountable for the operational management of the Quality Assurance Team. Education / Experience: - Appropriate Insurance or other relevant qualification is required. - Proven track record in effectively leading, managing and coaching a team is required. - At least 5 years’...

Job OverviewBET Software is seeking an Intermediate Software Quality Analyst to join our team. As a key member of our dynamic Durban team, you will play a vital role in shaping robust testing strategies, ensuring flawless execution, and sharing your knowledge to empower the team.About YouWe are looking for a skilled candidate with at least 3 years of...

Job OverviewTalksure Pty Ltd seeks an experienced Quality Assurance professional to lead our Call Center operations. As Head of Quality Assurance, you will be responsible for designing and implementing strategies to guarantee a uniform brand experience across every customer interaction.Main ResponsibilitiesYou will oversee call monitoring processes, driving...

Company OverviewTalksure Pty Ltd aims to deliver exceptional customer experiences across every interaction. We are seeking a highly skilled Quality Assurance professional to join our team and drive excellence in our Call Center operations.Main ResponsibilitiesYou will be responsible for overseeing call monitoring processes, developing evaluation programs to...

Market related salary from R 6 000 Experience relevant to the position - Matric Certificate - Excellent Listening skills and attention to detail - Analytical skills - Microsoft Office/Excel skills - Report writing skills - Team motivational skills Primary Job roles and responsibilities - Listening to Sales and Non-Sales Calls across all insurance products...

We Want You: Are you ready to kick-start your career in software quality assurance? We're looking for a Junior Software Quality Analyst to join our team in Durban. In this role, you'll dive into manual functional testing, ensuring our software meets the highest standards.Job Description:You will examine documentation like business requirements and...

Job Description:We are seeking a highly skilled QA Technician to join our team at Sandi Crowther Recruitment. In this role, you will be responsible for ensuring the quality of materials and products by conducting thorough inspections and tests.Key Responsibilities:Examine materials and products to identify any defects or deviations from original...

**JOB PURPOSE** The purpose of this role is to monitor and evaluate internal agent behaviors, performance, and communication with new and existing customers across all channels of the business. Ensuring the delivery of a consistent and appropriate sales and service approach as well as confirming all service standards, policies and procedures are adhered...

We Want You: Are you ready to kick-start your career in software quality assurance? BET Software is looking for a Junior Software Quality Analyst to join our team in Durban. In this role, youll dive into manual functional testing, ensuring our software meets the highest standards. From analysing business requirements to crafting test strategies, executing...

About Our CompanyTalksure Pty Ltd is committed to delivering exceptional customer experiences across every interaction. We are seeking a highly skilled Quality Assurance professional to join our team and drive excellence in our Call Center operations.Responsibilities & RequirementsOversee call monitoring processes to gather actionable insights and improve...

We Want You: Are you passionate about delivering top-notch software quality and ready to make your mark? BET Software is searching for an Intermediate Software Quality Analyst to join our dynamic Durban team. This is your opportunity to elevate your career, leveraging your SQA1 expertise in manual functional testing and API test development. Youll play a key...

**We Want You**: If you have what it takes to be a Quality Assurance Manager for one of the most diverse betting software providers in Sub-Saharan Africa, then we have a spot available for you! We are on the search for a leader who will oversee the activity of the QA Department and Team. We trust you to be responsible for building and leading a talented...

BET Software is looking for a Junior Software Quality Analyst to join our team in Durban. In this role, you'll work closely with our quality assurance department to ensure the highest standards of our software solutions.About the Role:You will be responsible for analyzing business requirements and designing test strategies to ensure comprehensive test...