Quality Assurance Assessor

**JOB PURPOSE** The purpose of this role is to monitor and evaluate internal agent behaviors, performance, and communication with new and existing customers across all channels of the business. Ensuring the delivery of a consistent and appropriate sales and service approach as well as confirming all service standards, policies and procedures are adhered...

**Job Title**:Quality Assurance Specialist **Company**:Credit Fitness **We are looking for a Quality Assurance Specialist who will monitor service and sales calls to assess employee demeanour, technical accuracy, sales performance, and compliance with company policies and procedures.** **Responsibilities**: - Participates in customer and client listening...

We are Hiring! Quality Assurance Agents - Durban Umhlanga - Benefits:_ - R7500 Salary Package - In house canteen - Incentives - Permanent Position - Medical Aid **Requirements**: - 6+ Months International QA Experience - Reliable transport to Umhlanga - Computer Literate WhatsApp **#QA** to **066 469 5699** to start your interview processs. **Job...

**Job description** **Job Title**:Quality Assurance Specialist **Company**:Remove Debt **We are looking for a Quality Assurance Specialist who will monitor service and sales calls to assess employee demeanour, technical accuracy, sales performance, and compliance with company policies and procedures.** **Responsibilities**: - Participates in customer...

Excellent opportunity for results focused leader, with the ability to mentor and develop QA Team, to join leading Call Centre within Global Business Services Industry. This assertive individual will be required to: - Lead a team of specialists dedicated to capturing insight into the quality of Customer Experience being delivered and identify initiatives and...

At Pronel Personnel, we are seeking an experienced Claims Assessor: Life to join our team. As a key member of our insurance services division, you will play a vital role in assessing life claims and ensuring that our clients receive the benefits they deserve.The ideal candidate should have exceptional communication skills, a strong work ethic, and a...

**Company Description** iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a...

Company based in Umhlanga is seeking a Quality Assurance Manager who will be accountable for the operational management of the Quality Assurance Team. Education / Experience: - Appropriate Insurance or other relevant qualification is required. - Proven track record in effectively leading, managing and coaching a team is required. - At least 5 years’...

**Job Details**: - Division Rewardsco Sales- Business Unit QA- Minimum experience Entry Level- Company primary industry Telecommunications- Job functional area Quality AssuranceWe are seeking a skilled Team manager for the Investigations & Customer Operations QA team, This individual will manage the QA targets, monitor the adherence of QA processes, monitor...

We are seeking a skilled Team manager for the Investigations & Customer Operations QA team, This individual will manage the QA targets, monitor the adherence of QA processes, monitor resources, drive assessment accuracy and lead and drive positive agent behaviour within the team. **KEY ACCOUNTABILITIES** - Manage the incubator teams for all special...

Pronel Personnel is a leading recruitment agency specializing in insurance services. We are currently seeking a highly skilled Claims Assessor: Life to join our team.The successful candidate will possess excellent communication skills, a strong work ethic, and a dedication to delivering high-quality results. With at least 2-4 years' experience as a Life...

We are looking for an experienced Claims Assessor: Life to join our team at Pronel Personnel. As a key member of our insurance services division, you will be responsible for assessing life claims and ensuring that our clients receive the benefits they deserve.The ideal candidate should have exceptional communication skills, a strong work ethic, and a...

The **Senior Quality Assurance Manager** role is a pivotal role for Rewardsco Sales. This key role manages the designing, developing, and maintaining of our quality control measures ensuring that we keep our business safe. **The appointee will be responsible for**: Managing the implementation and continuous improvement of necessary Quality Frameworks and...

**Job Details**: - Division Rewardsco Sales- Business Unit QA- Minimum experience Mid-Senior- Company primary industry Telecommunications- Job functional area Quality AssuranceThe **Senior Quality Assurance Manager** role is a pivotal role for Rewardsco Sales. This key role manages the designing, developing, and maintaining of our quality control measures...

**We Want You**: If you have what it takes to be a Quality Assurance Manager for one of the most diverse betting software providers in Sub-Saharan Africa, then we have a spot available for you! We are on the search for a leader who will oversee the activity of the QA Department and Team. We trust you to be responsible for building and leading a talented...

Develop and update course materials and assessments - Supervise undergraduate and postgraduate students - Conduct and publish high-quality research in relevant fields - Participate in departmental meetings and committees - Contribute to curriculum development and quality assurance processes **Requirements**: - Minimum BCom Honours - Demonstrated teaching...

About the RoleWe are looking for a seasoned professional to join our team as an Online Learning Manager. The successful candidate will have experience in leading teams, managing client relationships, and driving business growth through effective quality assurance and process improvement.

Description: - 4-6 weeks of training (includes remuneration) - End to end sales - Lead Generation - Data Capturing - Quality Assurance **Requirements**: - Matric - Be between the age of 18 and 25 - Computer Literate - Great command of the English language Meet the requirements? **Job Type**: Learnership **Salary**: From R4,600.00 per...

Audit Managers at Accensis are accountable for the financial performance of our Audit Business Unit. They lead teams to achieve project objectives, manage resources, and ensure compliance with quality standards.Key Responsibilities:Project planning and schedulingResource allocation and controlTechnical direction and quality assuranceThe ideal candidate will...

Company Description iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. **Job...