Skills Development Intern
6 days ago
**Role Purpose**
Provide an effective and efficient administrative and operational assistant function to support the Skills Development Lead
**Requirements**:
- Matric and a tertiary qualification in Human Resources / Learning and Development or suitable qualification
- A minimum of 3 years experience in an administration or support role
- Solid knowledge of skills development legislation
- Experience in dealing with learnerships, Internships and Bursaries
- Experience in working on BBBEE Tracking system (advantage)
- A natural affinity to administration tasks, and detail orientated
- Good communication and computer literacy skills
- Methodical, analytical and deadline driven
- Able to solve problems and work under pressure
**Duties & Responsibilities**
Compile and Submit WSP/ATR information timeously
- Ensure Annual Training Report information is sufficient and accurate
- Audit and moderate information captured on the LMS to ensure that all information required is correctly captured by L&D Administrators
- Collate information for the annual training report
- Ensure that the report is completed correctly on the SETA templates in time for approval and submission
- Ensure WSP information is collated and complied correctly as per the SETA requirements in time for approval and submission.
Skills Development Coordination
- Assist with consolidation of the annual skills needs analysis
- Assist with capturing of SETA Initiatives
- Assist with the recruitment process of Interns and Learners as well as their onboarding process, conduct regular check-ins and support throughout the programme
- Ensure Learnership documents are completed, verified and all supporting documents are submitted.
- Assist with coordination of training programmes related to any skills development initiatives
- Arrange and communicate the logístical arrangements with delegates, line managers and facilitators
- Ensure all SETA requirements are met with regards to contracts, documentation, verifications and monitoring tools.
- Arrange events such as graduations where appropriate on certain programmes
Client and learner engagement
- Build and maintain relationships with internal and external stakeholders
- Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes
- Provide assistance to learners and monitor progress
- Schedule and manage learner and mentor sessions
Bursary Management
- Coordination and payments of bursaries
- Receive departmental bursaries for clients ensure documents are completed correctly and documents attached.
- Verify the invoices and process the payments
- Ensure documentations and allocation of payment to Institutions and documents has been signed off
- Ensure the remittance is sent to the staff as proof of payment.
- Track the staff results and follow correct claw back process
- Work closely with payroll to ensure clawbacks are in place and actioned
Reporting
- Ensure all skills development data is accurate and sufficient
- Ensure the BBBEE toolkit is updated on monthly basis
- Maintain training data for BBBEE verification
- Assist with the skills Audit (i.e. ID copies, certificates and other related documents).
- Ensure all supporting documents are provided as requested by the Auditor (BBBEE)
- Maintain statistic on learnerships, Internships, TVET WIL, skills Programmes and other training projects
Administrative Support
- Provide secretarial support (agenda, minutes, action plans etc.) for the preparation and successful execution of meetings
- Support the flow of information within the department, ensuring that matters requiring attention are handled speedily.
- Ensure learner records and admin files are kept in order and easily accessible.
- Collate, compile and distribute documents to the required standards within defined time-frames.
- Attend to ad hoc departmental matters.
**Competencies**
- Strong communication skills (verbal and written)
- Possess excellent command of the English language
- Strong analytical and technical skills
- Excellent planning and organisational abilities
- Ability to cope with pressure and deadlines in a fast-moving environment
- Ability to adapt easily to change
- Meticulous with strong attention to detail and accuracy
- Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure
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