Contact Center Executive

**Purpose of the Job**: The Contact Center Leader at Aramex is responsible for overseeing the daily operations of the contact center, ensuring that customer service standards are met or exceeded. This role involves leading a team of customer service representatives, developing strategies to improve efficiency and customer satisfaction, and implementing best...

Head of Contact CenterJohannesburgSalary:  Competitive packageThe Head of Contact Centre is responsible for providing business leadership and management to all our clients’ contact centres in Johannesburg being Multilingual International Hub as well as our local hub. He/she will be responsible for monitoring, auditing and implementing actions to...

We are currently recruiting for a Call Center Manager which is a contract position which with one of our clients. We need someone who is available immediately and has experience in the role.RequirementsMinimum of 3 years experience as a Contact Centre Manager Must have managed at least 8 Team Leader or over 150 seats contact centerBachelor's Degree in...

We are currently recruiting for a Call Center Manager which is a contract position which with one of our clients. We need someone who is available immediately and has experience in the role.RequirementsMinimum of 3 years experience as a Contact Centre Manager Must have managed at least 8 Team Leader or over 150 seats contact center Bachelor's Degree in...

WHATSAPP TO APPLY. 0687161231 We are looking for an energetic, well-spoken customer service Agents to join our team and answer questions and requests from our customers. The responsibilities of the customer service consultant include addressing inquiries, resolving issues, and providing information on our products and services. The Job Roles will include -...

WHATSAPP TO APPLY. 0687161231 We are looking for an energetic, well-spoken customer service Agents to join our team and answer questions and requests from our customers. The responsibilities of the customer service consultant include addressing inquiries, resolving issues, and providing information on our products and services. The Job Roles will include -...

Advanced Call Center Technologies (ACT,) is looking for an energetic, motivated, and experienced, ONSITE Call Center Operations Manager to join our rapidly growing team. We offer: - Opportunities to advance within - Tremendous bonus opportunities - Fantastic Supervisors and a Positive environment - Affordable benefits for you, your spouse, and/or children...

**Job Purpose** To manage the daily operations of the digital customer experience team through training and monitoring the team to achieve the highest level of quality and productivity **Key Responsibilities** - Manage all agents and digital customer experience platforms in all branches. (Platforms: MessageBird or similar, Facebook, X (formerly Twitter),...

You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing...

We offer: - Opportunities to advance within - Flexible schedules - Tremendous bonus opportunities - Fantastic Supervisors and a Positive environment **Position Summary** Under the general direction of the Sr. VP, Operations, the Operations Manager leads and directs a team supervisors and of production associates performing customer support, product sales...

WhatsApp Contacts for Application.. 0837424951 / 0633275822 We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints. NO EXPERIENCE REQUIRED. Training will be Provided. Roles - Answering or making calls to...

Job Summary">We are seeking an experienced Data Center Operations Manager to join our team at Infotree Global Solutions. This role will be responsible for overseeing the day-to-day operations of our data center, ensuring seamless production for our clients and driving process improvements to optimize data center operations.">About Us">Infotree Global...

Data Center Operations SpecialistJob DescriptionThis position requires a highly skilled Data Center Technician with strong leadership abilities to oversee the efficient operation of our data center campus in Johannesburg, South Africa. The ideal candidate will possess exceptional technical expertise, excellent communication skills, and the ability to lead a...

Job Title: Data Center Operations ManagerLocation: Johannesburg, South AfricaAbout the RoleWe are seeking a highly skilled Data Center Operations Manager to join our team at Infotree Global Solutions. The successful candidate will be responsible for leading a team of dedicated data center technicians and overseeing the efficient operation of our cutting-edge...

We are seeking a Help Desk Manager to join our Customer Service team. As a Help Desk Manager, you will have to ensure that the technical hardware and software issues are properly resolved. You will also have to verify that the customer queries are resolved on time. You should also supervise the Front Desk Staff and ensure that they handle customer...

We are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market. This position requires a strong understanding of US culture and involves night shift work to align with US business hours.Key Responsibilities- Lead and manage a team of contact center agents, ensuring quality customer interactions and...

We are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market. This position requires a strong understanding of US culture and involves night shift work to align with US business hours. Key Responsibilities - Lead and manage a team of contact center agents, ensuring quality customer interactions and...

We are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market. This position requires a strong understanding of US culture and involves night shift work to align with US business hours.Key Responsibilities- Lead and manage a team of contact center agents, ensuring quality customer interactions and...

Roles - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives NO EXPERIENCE REQUIRED. TRAINING WILL BE PROVIDED WHATSAAP 0687161231 **Job Type**:...

We are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market. This position requires a strong understanding of US culture and involves night shift work to align with US business hours.Key ResponsibilitiesLead and manage a team of contact center agents, ensuring quality customer interactions and...