Contact Center Manager

We are currently recruiting for a Call Center Manager contract position with one of our clients. As a key member of the Energy At Work team, you will be responsible for leading a high-performing contact center team.Key Responsibilities:* Manage a team of 8+ Team Leaders or 150+ contact center seats* Develop and implement effective contact center strategies*...

We are seeking a skilled Contact Center Manager to join our team at Energy At Work.Responsibilities:Manage a contract contact center with a strong focus on customer satisfaction.Lead a team of team leaders to ensure excellent customer service and efficient operations.Develop and implement strategies to improve contact center performance and...

We are currently recruiting for a Call Center Manager which is a contract position which with one of our clients. We need someone who is available immediately and has experience in the role.RequirementsMinimum of 3 years experience as a Contact Centre Manager Must have managed at least 8 Team Leader or over 150 seats contact centerBachelor's Degree in...

Energy At Work is seeking a seasoned Contact Center Manager to lead our client's contact center team. As a key member of our operations team, you will be responsible for managing a team of team leaders and ensuring the smooth operation of our contact center. We are looking for a candidate with a strong background in contact center management, excellent...

Energy At Work is seeking a seasoned Contact Center Manager to lead our client's contact center team. As a key member of our team, you will be responsible for managing the day-to-day operations of the contact center, ensuring excellent customer service, and driving business results.**Key Responsibilities:**• Manage a team of contact center agents,...

Select how often (in days) to receive an alert: Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and...

WHATSAPP TO APPLY. 0687161231 We are looking for an energetic, well-spoken customer service Agents to join our team and answer questions and requests from our customers. The responsibilities of the customer service consultant include addressing inquiries, resolving issues, and providing information on our products and services. The Job Roles will include -...

WHATSAPP TO APPLY. 0687161231 We are looking for an energetic, well-spoken customer service Agents to join our team and answer questions and requests from our customers. The responsibilities of the customer service consultant include addressing inquiries, resolving issues, and providing information on our products and services. The Job Roles will include -...

Advanced Call Center Technologies (ACT,) is looking for an energetic, motivated, and experienced, ONSITE Call Center Operations Manager to join our rapidly growing team. We offer: - Opportunities to advance within - Tremendous bonus opportunities - Fantastic Supervisors and a Positive environment - Affordable benefits for you, your spouse, and/or children...

Advanced Call Center Technologies is seeking Workforce Production Scheduler to join our team. We offer a fast track to advancement. Do you love helping others, are you looking for more than just a job, how about a long term career? Position Summary Workforce Production Scheduler has the primary responsibility of managing forecast and schedules for assigned...

**Purpose of the Job**: - Handle incoming phone calls - Resolve standard customers’ requests and route issues that require follow-up to customer service, commercial and operational teams - Communicates customer inquiries/messages/feedback to relevant team members - Tracking of customer or branch parcels - Taking collections - Pulling hardcopy POD’s -...

We offer: - Opportunities to advance within - Flexible schedules - Tremendous bonus opportunities - Fantastic Supervisors and a Positive environment **Position Summary** Under the general direction of the Sr. VP, Operations, the Operations Manager leads and directs a team supervisors and of production associates performing customer support, product sales...

We are seeking a Help Desk Manager to join our Customer Service team. As a Help Desk Manager, you will have to ensure that the technical hardware and software issues are properly resolved. You will also have to verify that the customer queries are resolved on time. You should also supervise the Front Desk Staff and ensure that they handle customer...

You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing...

Advanced Call Center Technologies is seeking a Workforce Management Supervisor to join our team. We offer a fast track to advancement. Do you love helping others, are you looking for more than just a job, how about a long term career? Position Summary Workforce Management Supervisor has the primary responsibility of managing RTA and WFM employees. The...

Brand New Site in Johannesburg. Advanced Call Center Technologies is seeking Bilingual (French/French Canadian) Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together! In this role you will be the voice...

Data Center Operations Manager OpportunityInfotree Global Solutions is seeking an experienced Data Center Operations Manager to join our team. As a Data Center Operations Manager, you will be responsible for leading a team of skilled technicians and collaborating with the Site Services Manager to optimize workflows and ensure seamless production for our...

**Job Purpose** To manage the daily operations of the digital customer experience team through training and monitoring the team to achieve the highest level of quality and productivity **Key Responsibilities** - Manage all agents and digital customer experience platforms in all branches. (Platforms: MessageBird or similar, Facebook, X (formerly Twitter),...

**Job description** **Essential Duties and Responsibilities** Monitors associates real-time productivity to achieve production and revenue goals. Coaches and develops associates to improve quality, performance and productivity. Develops and implements goals and action plans as needed. Motivates and rewards associates using company and client incentive...

Kairos International is on the lookout for an experienced Field Sales Manager/Team Leader for the Randburg branch. Experience is Essential and all applicants will go through relevant reference checks. Start date: Immediate. **Salary**: R5,000.00 - R7,500.00 per month Ability to commute/relocate: - Johannesburg, Gauteng: Reliably commute or planning to...