Junior Contact Centre Agent

**THE JOB AT A GLANCE** **WHAT WILL YOU DO?** - Maintain desk SLA through adherence to schedules, defined processes and workplan - Follow-up on customer calls where necessary - Document all call information according to standard operating procedures - Complete call logs and issue reference numbers to customers - Manage and resolve customer complaints -...

**THE JOB AT A GLANCE** **WHAT WILL YOU DO?** - Maintain desk SLA through adherence to schedules, defined processes and workplan - Follow-up on customer calls where necessary - Document all call information according to standard operating procedures - Complete call logs and issue reference numbers to customers - Manage and resolve customer complaints -...

**THE JOB AT A GLANCE** **WHAT WILL YOU DO?** - Maintain desk SLA through adherence to schedules, defined processes and workplan - Follow-up on customer calls where necessary - Document all call information according to standard operating procedures - Complete call logs and issue reference numbers to customers - Manage and resolve customer complaints -...

THE JOB AT A GLANCEWHAT WILL YOU DO? Maintain desk SLA through adherence to schedules, defined processes and workplan Followup on customer calls where necessary Document all call information according to standard operating procedures Complete call logs and issue reference numbers to customers Manage and resolve customer complaints Provide customers with...

THE JOB AT A GLANCEWHAT WILL YOU DO? Maintain desk SLA through adherence to schedules, defined processes and workplan Followup on customer calls where necessary Document all call information according to standard operating procedures Complete call logs and issue reference numbers to customers Manage and resolve customer complaints Provide customers with...

THE JOB AT A GLANCEAs a Learner: Contact Centre Agent, you will be reporting to the Contact Centre Manager. The learnership Programme is based in Parktown Johannesburg. The duration of this Learnership programme is 12 months and will commence in January 2024. You will gain skills, knowledge, and experience, whilst at the same time, positioning the successful...

Looking for a job to challenge your excellent customer service skills? Look no further.Calling all Customer Service Agents for an International Company which is a broadcasting and cable television giant.We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client...

Brand New American Call Centre is opening in Parktown and we are looking for experienced International Call Centre Agents residing in Soweto as we will only be offering transport to Soweto for this campaign (this is just for the first phase of recruitment) **Key Requirements**: - 1 year international call centre experience preferably dealing with American...

**Job ID**: 53667**Date Posted**: Posted 1 week ago**Location**: Parktown**Job Title**: CONTACT CENTRE NQF LEVEL 2 LEARNERSHIP - ONLY PERSONS WITH DISABILITIES - GAUTENG We have an exciting opportunity for you**!! **We have a **Contact Centre NQF 2 Learnership **for Persons with Disabilities **Requirements**: - 10 or 11 - Must have a Doctors Letter (Not...

We have an exciting opportunity available as a Inbound Call Centre Agent for our client based in Parktown. We are seeking deadline driven, goal orientated and motivated individuals to join our growing team. Your duties will include identifying and understanding customer needs and providing an excellent customer experience. **Requirements**: - Grade 12 -...

Be part of a renowned international telecommunication company!!! Bring your troubleshooting skills coupled with the following: - 6 - 12 months technical call centre experience - Passed matric - Ability to work only night hours!!! - Excellent command of English language - Techy savvy - Have a clear criminal record Customers are awaiting for your...

Looking for a job to challenge your excellent customer service skills? Look no further.. Calling all Customer Service Agents for an International Company. We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to...

**We are seeking to employ Call Centre Agents to assist the American customers with their accounts / billings queries.** **Knowledge and Experience**: - 12 month call centre experience in Accounts, Billings, Invoicing etc - Ability to work night shifts including weekends and public holidays - Clear criminal record - South African citizen **Details of the...

Call Center Supervisor: responsible for training and encouraging their team of Call Centre Representatives as they answer questions, address complaints, and give client support. You are in charge of managing call centre activities and performance. Plan, manage and supervise call centre staff to ensure that daily, weekly, and monthly quotas are met. Ensure...

Looking for a job to challenge your excellent customer service skills? Look no furtherCalling all Inbound call centre agents to work for an international company based in Parktown to support the drive to increase brand equity, and corporate reputation by providing telephonic support to customers through the establishment of good customer relations and by...

Our client - one of the leading companies in the insurance sector is looking for self motivated Sales Consultants to sell funeral cover to new and existing clients. Minimum 3 years Sales experience in a Call Centre with at least 1 year selling Life Cover. Matric RE Certificate and FAIS credits (advantageous) **Hours**: - Willing and available to work...

**Team Leader - Agents (Nightshift)** **Work With The Best** At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential. We place our people at the centre of...

Looking for a job to challenge your excellent customer service skills? Look no further.Calling all Customer Service Agents for an International Company.We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client Our team of expert trainers look forward to...

Calling all Sales call centre agents to work for an international company based in Parktown and Randburg to support the drive to increase brand equity, and corporate reputation by providing telephonic support to customers through the establishment of good customer relations and by marketing the company products and services to meet customer requirements....

We are looking for call centre agents to retrieve records for health insurance on behalf of USA Clients. **Salary**: R5,500.00 per month Ability to commute/relocate: - Parktown, Gauteng: Reliably commute or planning to relocate before starting work (required) **Experience**: - Cold calling: 1 year (preferred)