Inbound Sales Consultant

7 months ago


Brackenfell, South Africa Time Personnel Full time

**Job Overview**:
**Date Posted**: Posted 6 mins ago-
**Location**: Brackenfell, Western Cape-
**Job Title**: Inbound Sales Consultant-
**Education Level**: High School / Matric-
**Job Level**: Intermediate-
**Minimum Experience**: 1 - 3 Years**Inbound Sales Consultant - Brackenfell, Cape Town.**:
Our well-established FMCG client is looking for a well-presented, customer focused, friendly, fully bilingual team member.

Your bubbly personality and client centric focus is needed for assisting clients, solving queries and closing sales.

A good, clear, welcoming telephone voice is vital.

**Requirements**:

- Matric, relevant qualification advantageous
- 2 - 3 years’ experience in a similar role
- Extensive computer literacy skills such as Excel, Outlook, Omni (advantageous)
- Must be able to work as part of a team
- Excellent written and verbal communication skills, in both Afrikaans and English
- Must be organised, great attention to detail and have a pro-active attitude
- Ability to understand the FMCG trade
- Reliable transport to and from work

**Duties and Responsibilities**:

- Handling of all inbound sales queries and orders
- Verifying orders, including customers’ personal information and payment details
- Data capturing onto internal computer system
- Quotes to existing and potential clients
- Informing clients of stock availability, stock alternatives and lead times
- Accurate invoicing to clients
- Analyse sales reports with continuous feedback to department Manager
- Expediting orders through internal liaison
- Time management and delivering timeous responses to customer’s requests are crucial
- Maintaining and updating sales and customer records
- Supporting the sales department with other administrative tasks, as required.


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