Beauty Consultant

7 months ago

Brackenfell, South Africa Shoprite Group Full time

**Purpose of the Job**:
Are you passionate about beauty and skincare?

Medirite Plus Protea Heights is looking for a dedicated Beauty Consultant with a strong interest in the retail beauty industry to join our team and provide expert advice on beauty and wellness products.

Your main duties will consist of:

- Advising customers on products and prices and;
- Promoting and selling beauty products by means of rendering excellent customer service

**Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.**

**Job Objectives**:

- Maintain efficient operations, stock management, and shrink control in the beauty department while upholding housekeeping and administrative standards.
- Giving product demonstrations and helping customers find products that meet their needs.
- Identify customer needs and recommend cosmetics and skin care products based on their preferences.
- Drive and maximize beauty department sales through promotions, cross-selling, and up-selling beauty products.
- Ensure proper presentation of products on shelves.
- Explain to customers how to use products they’re interested in buying.
- Keep up to date on all beauty products, ranges, trends, promotions, and events in order to provide accurate information to customers at all times.
- Ensure and maintain high levels of customer satisfaction by providing excellent customer service by means of sales, merchandising, and stock control of products.
- Handle customer queries and escalate where necessary to management.
- If required, assist with any ad hoc duties, excluding dispensary.

**Qualifications**:
**Essential**
- Grade 12 qualification

**Desirable**
- Professional certification in Beauty Therapy and Makeup or any other relevant course. Certifications in cosmetology will be an added benefit.

**Experience**:
**Essential**
- Proven experience working within a beauty and skincare environment in a similar role.
- At least 5 months of point of sale / till point experience within a retail environment.

**Knowledge and Skills**:

- Ability to demonstrate and promote beauty products.
- Understanding of which products suit different skin types.
- Solid communication and interpersonal skills.
- Strong product knowledge of various cosmetics and beauty products.
- Excellent customer service and sales abilities.
- Results and target-driven.
- Strong administration skills.
- Bilingual, preferably fluent in Afrikaans and English.
- Engaging and friendly personality.
- Retail/FMCG background and understanding of merchandising and promotions principles.
- Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).

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