Financial Trainer and Quality Assurance Coach

We are hiring a Quality Assurer/ Coach for an outbound digital marketing agency based in CapeTown, CBD. **Job Description**: - Perform regular quality checks to ensure that quality, compliance and company guidelines are correctly followed. - Provide written/detailed feedback to Team Leaders and agents through the quality monitoring system, ensuring a high...

We are hiring a Quality Assurer/ Coach for an outbound digital marketing agency based in CapeTown, CBD. **Job Description**: - Perform regular quality checks to ensure that quality, compliance and company guidelines are correctly followed. - Provide written/detailed feedback to Team Leaders and agents through the quality monitoring system, ensuring a high...

Our client based in Cape Town is seeking a BPO Quality Assurance to join their fast growing team within the UK Campaign. The BPO Quality Assurance is responsible for monitoring calls/ transactions, reporting, and feedback to the agent. **Job Purpose**: Assisting in the smooth operation of QA in order to meet business, internal, and certification...

**TeleSales Trainer Job Responsibilities**: Maximizes sales representative effectiveness by determining and solving training needs whilst growing our site in Cape Town by attracting and onboarding new BPO clients. **TeleSales Trainer Job Duties**: - Prepares new sales representatives by conducting orientation to sales process; developing individual...

Our **Advertising Services** client is seeking a **Contact Centre Trainer/BPO (Business Process Outsourcing) Trainer **to join their team based in **Cape Town** **Purpose of the Job**:Facilitate products, soft skills, and systems training in a fast-paced contact centre environment. Play a part in achieving both the company's and our client’s business and...

Job Title: Food Quality Assurance SpecialistAs a Food Quality Assurance Specialist with Numeral Financial Services Group, you will play a crucial role in ensuring the quality and safety of food products throughout the supply chain.About UsWe are a leading financial services company that prioritizes excellence in all aspects of our business, including the...

**WHAT WE DO** We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on it! Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they...

Quality Assurance RoleWe are looking for a Quality Assurance Specialist to join our team at WNS Cape Town.About WNS:WNS (Holdings) Limited is a global Business Process Management (BPM) leader. We offer business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals.Job Description:The successful...

At Skill Set Specialists, we're seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Agent, you will play a crucial role in ensuring the high quality of our services.About the RoleThis is a fantastic opportunity for an experienced professional to take their career to the next level. If you're passionate about...

At TP, we are committed to delivering exceptional quality outcomes for our clients. To support this effort, we are seeking an experienced Quality Assurance professional to lead our UK BFSI client's quality management initiatives.In this role, you will have the opportunity to leverage your expertise in quality-related analysis, project management, and...

Responsibilities:Quality Monitoring: Conduct thorough reviews and assessments of services, and customer interactions to ensure adherence to established quality standards.Process Evaluation: Evaluate internal processes and workflows to identify areas for improvement in efficiency and effectiveness.Performance Metrics: Develop and implement key performance...

**KEY DUTIES & RESPONSIBILITIES OF THE ROLE** - Notify relevant department manager regarding issues of non-conformance and recommend corrective actions - Provide coaching on training requirements. - Creating, developing, delivering and continually improving processes which demonstrate compliance across the business - Analysing the root cause of any existing...

**Job Summary/Overview** The Senior Trainer is responsible for planning, facilitating and managing the new hire/ cross and upskill training process for agents in training at TPSA. A Senior Trainer has the primary duties of managing the performance of trainers under their supervision. Senior Trainers can and will also train new hire classes themselves as...

At TTEC, we’re all about the Human Experience. Elevated. As a Trainer in Cape Town, South Africa you’ll be a part of planning, facilitating and managing the new hire training process for associates in training at TTEC, to include both client and TTEC required training courses while you also #ExperienceTTEC, an award-winning employment experience and...

The Quality Assurance (QA) Agent is responsible for monitoring and assessing the quality of inbound and outbound customer interactions. This role ensures that agents meet performance standards and comply with company policies, while identifying areas for improvement. The QA Agent will deliver constructive feedback to agents, track performance trends, and...

**Quality Assurance Tester.** Well respected Investment Administrator is hiring QA Tester’s to join their Quality Assurance Department. This is an exciting opportunity for an experienced QA tester who is passionate about user experience to test financial products and systems for an Investment Administrator. The Quality Assurance team is growing as the...

We are hiring a Certified Personal Trainer/Group Fitness Instructor to join our F45 Woodstock family! We are looking for an energetic, responsible, personable trainer with the ability to connect with our members and inspire change! We are looking for a part-time trainer to lead our fast-paced, technology-driven HIIT group classes. We are the fastest growing...

**Prodigy Finance - who are we?** Prodigy Finance is a platform that delivers socially responsible financial services; making it possible for students from more than 130 countries to fulfill their dream of studying at the world’s top universities and schools by financing their international postgraduate studies. Our purpose is to democratise access to...

**Job Advert Summary**: At Pragma we provide the opportunity for individuals to enjoy their working lives as much as their home lives. We foster a team environment in which each individual is recognised, valued and developed to support our company strategy. We encourage people with disabilities and from diverse backgrounds to apply. Our Quality Engineers...

Here at Elevate Brands, we are building the consumer products platform of the future, today. Our vision is to become a top 10 Seller on all major ecommerce marketplaces globally within the next 5 years. We are doing this by doubling our portfolio of category leading private label brands every 2 months and hiring the best people for the job! Currently, we're...