Bpo Trainer

Are you a skilled trainer based in Cape Town with experience in delivering UK and US culture and communication training? We're seeking professionals with prior training delivery experience in the BPO (Business Process Outsourcing) space. Training-the-Trainer (TTT) will be provided. **Key Requirements**: - Comprehensive understanding of effective...

At TTEC, we’re all about the Human Experience. Elevated. As a Senior Trainer in Cape Town, South Africa you’ll be a part of planning, facilitating and managing the new hire training process for associates in training at TTEC, to include both client and TTEC required training courses while you also #ExperienceTTEC, an award-winning employment experience...

**TeleSales Trainer Job Responsibilities**: Maximizes sales representative effectiveness by determining and solving training needs whilst growing our site in Cape Town by attracting and onboarding new BPO clients. **TeleSales Trainer Job Duties**: - Prepares new sales representatives by conducting orientation to sales process; developing individual...

Our **Advertising Services** client is seeking a **Contact Centre Trainer/BPO (Business Process Outsourcing) Trainer **to join their team based in **Cape Town** **Purpose of the Job**:Facilitate products, soft skills, and systems training in a fast-paced contact centre environment. Play a part in achieving both the company's and our client’s business and...

**Role : Assistant Manager Trainer (BPO/ Call Center)** **Location: Cape Town** **Mandatory to have Airline Domain** As our new Trainer you will be responsible for planning, facilitating and delivering ongoing process training in an international BPO environment. The overall objective is to ensure our teams are knowledgeable and capable of delivering top...

**Position : Trainer (BPO/ Call Center) with Airline Background** **Location: Cape Town** As our new Trainer you will be responsible for planning, facilitating and delivering ongoing process training in an international BPO environment. The overall objective is to ensure our teams are knowledgeable and capable of delivering top customer service in an...

Job description **Role: Trainer (Call Center Background )** **Location: Cape Town** Your profile: - Fluent in English - Strong written and verbal communication skills - Top Customer and Client handling skills - Experience in process/soft skills/up-skilling training - Min. 2-3 years of experience in hands-on Training delivery - direct experience in BPO...

**In need of Advisor/ SME Trainer (Call Centre) (George Area)** The primary role of the job is to educate and produce competent staff to deliver client-set requirements. The job focuses in transferring process knowledge and its related skills essential to accomplish tasks needed for production. It is also responsible for providing assistance in the...

**Job Advert** If you’re looking to boost your career in the customer service industry and be valued and recognised, we have an amazing opportunity for you to step into the role of Business Trainer in our vibrant Cape Town office working on the Wealth Simple campaign. We’re looking for a team player with excellent communication and organisational skills...

**About Shadow Careers** We are a team of like hearted humans who have come together collectively to make a difference, we are all passionate about creating careers. We have extensive experience in the BPO sector. Shadow Careers is a unique and innovative job creation initiative. We focus on helping to create entry level jobs for excluded youth largely...

Looking for Senior Consultants with utilities experience or BPO Insurance with a minimum of 2 years experience. Applicants with coaching/training experience will be highly considered Willing to work shifts. Key requirements: - Must have Matric - BPO experience - utilities/insurance - 2 years as a senior consultant - Willing to work in Geroge over a...

**BPO requirements**: Objective: We are looking for a partner to take on the function of 2nd Line Application Management/Support. This team is an escalation point for customer issues that our Customer Success teams can not complete. Working Hours: - Monday - Friday, 9:00 AM - 5:00 PM GMT - Weekend, Bank Holiday and National Holiday cover Scope of Work: -...

**Job description** CT - CBD CTC R14600 (Basic R12500 + Benefits medical aid + Pension + Group Life + Incentives) Nett - R12300 Growing company seeks to employ a Quality Assessor within their UK utilities space The QA is responsible for monitoring calls/ transactions, reporting, and feedback to the agent **Duties**: - Conduct Transaction Monitoring as...

**Job description** CT - CBD CTC R14600 (Basic R12500 + Benefits medical aid + Pension + Group Life + Incentives) Nett - R12300 Growing company seeks to employ a Quality Assessor within their UK utilities space The QA is responsible for monitoring calls/ transactions, reporting, and feedback to the agent **Duties**: - Conduct Transaction Monitoring as...

Our BPO Off-Shoring client in Cape Town specialists in operations management and analytics is looking for an Assistant Recruitment Manager to join their team. Should you be successful, your primary responsibility to develop and implement recruiting plans and strategies designed to fulfil company staffing needs. This role is primarily responsible for...

Company Description **WNS Global Services Inc.** (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Company Description **WNS Global Services Inc.** (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

What being part of the Sigma Family means for you: **Learning and Development Team Manager** As a Learning and Development Team Manager, you are responsible to lead and manage the training team. You will be responsible for communicating, planning and**deadlines to the team, motivating them, and managing their performance. You will be reporting into the...

**Company Description** WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

**Position**: **Assistant Quality Manager** **Job Location**: Cape Town, South Africa** As our new Quality Analyst you will lead the way in evaluating and raising the quality bar of our team play. The overall objective is to analyze our team’s performance from a quality perspective. You will provide analysis, findings, feedback and recommendations on...