Quality Assurance Agent

The Quality Assurance (QA) Agent is responsible for monitoring and assessing the quality of inbound and outbound customer interactions. This role ensures that agents meet performance standards and comply with company policies, while identifying areas for improvement. The QA Agent will deliver constructive feedback to agents, track performance trends, and...

Overview:Our client, a prominent BPO based at Airport Industria, Cape Town is recruiting for a skilled Quality Assurance Agent (German Speaking) to join their team.The Quality Assurance Agent - German role is responsible for monitoring and evaluating the quality of customer service interactions to ensure adherence to company standards and regulatory...

Quality Crates Manufacturers is seeking a Quality Assurance Coordinator to join our team. As a key member of our production team, you will play a vital role in ensuring the quality of our products and services. Your responsibility will be to enforce adherence to standard operating procedures, conduct regular systems checks, and ensure all products meet...

A position is available at Santam Shared Services: Quality Assurance for a position as a Quality Assurance Consultant in Shared Services – Cape Town / Centurion.Job PurposeThe Quality Assurance Consultant monitors and analyses the interactions of agents and customers to provide feedback to the employees and managers on adherence to policies, procedures and...

We have partnered with B2Spin who are on the lookout for a Quality Assurance Specialist to join their team in South AfricaAbout B2Spin :We are B2Spin, and we are dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have built a team of...

We are Patrianna, and we are dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have built a team of talented professionals from all over the globe, who are working to continually improve the experiences of our players. We are not...

Patrianna is a leader in the Social Casino and gaming industry, dedicated to delivering exceptional experiences through captivating products that are accessible to everyone. Our team of professionals from around the globe works tirelessly to improve player experiences and revolutionize the industry.To contribute to our mission, we seek a highly skilled...

We are looking for a qualified Quality Assurance Manager to oversee the implementation and maintenance of quality assurance processes within our organization. As a key member of the team, you will ensure that all products meet the highest standards of quality and safety.Key responsibilities include:Developing and implementing quality assurance policies and...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from IGT SolutionsTeam Lead - Talent Acquisition Group at IGT SolutionsAs our new Assistant Manager - Quality, you will lead the creation, implementation and maintenance of a Total Quality Management system and culture. You will manage our company's quality systems...

Job OverviewWe are seeking a highly skilled Quality Assurance Professional to join our team at PBT Group. As a Quality Assurance Professional, you will be responsible for ensuring the quality and reliability of our software products through various testing and quality assurance activities.Key Responsibilities:Develop and execute test plans to ensure...

About the RoleWe are seeking a Quality Assurance Professional to join our team at SafetySA. The successful candidate will have a strong background in quality assurance and a passion for ensuring high standards in the food industry.Key Responsibilities:Audit food establishments to ensure compliance with quality standards.Develop and implement effective...

Lewis Stores (Pty) Ltd, a Financial Services Provider (FSP 2815), is seeking to employ an experienced and competent Insurance Call Centre Quality Assurer This is an exciting opportunity for an individual who has the knowledge, skills, and experience. The role reports to the Financial Services Manager.The individual will:Conduct audits on recorded and live...

About UsWe're impact.com, a leading provider of partnership management solutions. Our mission is to empower businesses to automate their partnerships and grow revenue through cutting-edge technology.Job OverviewThis role involves leading our quality assurance efforts to deliver high-quality software that meets customer expectations. As a Lead Software...

As a Quality Assurance Specialist with Red Rock Recruitment, you will be responsible for managing and maintaining control quality records for projects. Your experience in a General & Precision Engineering environment is highly valued.Duties and ResponsibilitiesCreate and maintain inspection documentationFabricate quality inspectionsManage project quality...

WNS South Africa Job OpportunityWe are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing over + people.Our company promises employees experience role clarity, coaching and mentoring, professional development, and structured career path through our 5 people promises and...

Job Summary: We are seeking an accomplished Head of Quality Assurance to lead our QA team at Callforce Direct. This individual will develop and execute comprehensive quality assurance strategies that meet and exceed client expectations, drive continuous improvement initiatives, and collaborate with cross-functional teams to achieve business objectives.About...

Our client is seeking a dedicated and detail-orientedQuality Assurance Pharmacistto ensure compliance with Quality Assurance requirements for all products manufactured by the company. The successful candidate will ensure that current processes align with the established Quality Management System (QMS), Good Manufacturing Practices (GMP), and legal...

About the RoleWe are seeking a highly skilled Quality Assurance Expert to support one of our utilities clients in South Africa.This role plays a critical part in ensuring service excellence, process improvement, and customer satisfaction through quality assurance frameworks, coaching, data-driven insights, and cross-functional collaboration.Conduct quality...

Our client is seeking a dedicated and detail-oriented Quality Assurance Pharmacist to ensure compliance with Quality Assurance requirements for all products manufactured by the company. The successful candidate will ensure that current processes align with the established Quality Management System (QMS), Good Manufacturing Practices (GMP), and legal...

Milkor Integrated Systems (Pty) Ltd is an Aerospace company with an international footprint providing turnkey solutions on the land, sea, air, and cyber domains. Our team is comprised of highly skilled professionals who are committed to excellence, innovation, and safety. As technology continues to advance, UAV operations are playing an increasingly crucial...