Managing Exec: Managed Services Security

3 days ago

Centurion, South Africa BCXP Full time

**Business unit, Department, Reporting Division**: Operations Department: Managed Services: Security Reporting: Chief: Operations Core Description
To provide leadership and strategic direction for the Managed Services capabilities focussing on Cyber Security, as part of the Client Operations Business Unit within BCX. This includes spearheading strategies for building, running and maintenance of these products and services sets to transform IT and realise the digital journey of our clients and realise the BCX business strategy. Key Deliverables / Primary Functions
**Strategic Direction**: Co-create, define and communicate, as part of the Operations executive team, the strategic direction of the Operations business unit as part of the broader BCX strategy.
Develop the divisional strategy, accounting for current and future market forces and movements and in alignment with the BCX overall strategy and full value chain for delivery of business revenue and value growth.
**Lead and Participate in XaaS Transformation**: Provide thought leadership and demonstrate buy-in to the XaaS ways of work and organisational practices. Engage and employ activities, frameworks and working practices that drive and support the implementation of the XaaS business model within the function or portfolio. Contribute to the XaaS transformation journey, and improved client experience, by directing and leading a culture supportive of change and collaboration across the BCX value chain
**Service Delivery Excellence**: Oversee the delivery of XaaS solutions, ensuring high-quality service delivery, reliability, and scalability. Implement best practices for efficient and effective service operations.

**Infrastructure Management**: Lead efforts to manage and optimise the IT infrastructure necessary for the delivery of XaaS services to Clients. Collaborate with technology leaders to ensure infrastructure which supports the dynamic needs of existing and new XaaS offerings.
**Process & Capacity Optimisation**: Implement and refine operational processes to enhance efficiency, agility and a positive customer experience in delivery. Ensure the division is equipped to handle growing demand and peak loads efficiently. Work closely with technology and solutions teams to ensure effective capacity planning and resource availability to ensure a seamless and responsive customer experience.
**Customer Support**: Oversee customer support functions related to the delivery of BCX products and services to clients, Collaborate with all BU's across the full value chain to ensure a seamless and efficient customer experience.
**Vendor & Partner Management**: Manage relationships with vendors and partners, critical to the delivery of value-adding and reliable services and products to clients ensuring customer loyalty and business growth.
**Client Engagement**: Foster strong relationships with key clients. Work closely with the sales and account management teams to understand client requirements in order to meet specific operational and service delivery needs.
**Incident and Problem Management**: Develop and implement robust incident and problem management processes, leading to the prevention and resolution of operational issues, minimising service disruptions.
**Compliance & Security**: Collaborate with relevant stakeholders, i.e. legal and compliance teams to ensure that operational practices adhere to regulatory requirements, client/industry specific requirements and security standards. Prioritise data and cyber security considerations.
**Operational Excellence**: Implement processes and frameworks for operational efficiency. Partner and enable optimised service delivery, monitor performance metrics, and drive continuous improvement of solutions and/or products.
**Talent Development**: Develop and implement strategies for attracting, retaining, and developing top talent within the Solutions division. Foster a culture of collaboration, learning, and career growth. Core Functional Skills & Capabilities Client Success Management Client Service Operations Service Transition Service Lifecycle Management Delivery Centre Management Service Management & Improvement Core Behavioural Competencies Strategic Thinking Commercial Acumen Impact & Influence Delivering Results Capability Building Transformative Ability Minimum Qualifications NQF 7: 3 year Bachelors Degree in Business or Information Technology Additional Education -Preferred /Advantage NQF 8: Honours Degree/ Post Graduate Diploma in Business Experience
10 to 12 years’ experience leading diverse teams within a large and highly complex organisation, of which 5 years is at an executive level. Experience should include leadership with full P&L accountability as well as evidence of shaping and driving business / functional strategy and leading change across business units / functions, specifically within IT Client Operations Cyber Security focus area.
Incumbent must have proven business acumen with experience in C-s

  • Exec: Managed Services

    2 weeks ago

    Centurion, Gauteng, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit CPS Department Enterprise Infrastructure Cloud Reports To Chief of CPS Grade M3Core DescriptionResponsible for providing day-to-day direction and for defining and enforcing the service standards to be applied across the Service operations business unit and the associated customer base. Ensures that processes...

  • On Site Security Manager

    2 weeks ago

    Centurion, Gauteng, South Africa FSS TACTICAL SECURITY GROUP Full time

    Job briefWe are looking for a competent On site Security manager to organize and oversee all security operations. Security personnel will be under your command while you develop and implement policies and procedures to maintain security standards.As security manager, you will have to demonstrate excellent surveillance and emergency response skills. You will...

  • Managing Exec: Mngd Service Cloud

    2 weeks ago

    Centurion, Gauteng, South Africa BCXP Full time

    Business unit, Department, Reporting Division: Operations Department:Managed Services: Cloud (IaaS)Reporting: Chief: Operations Core DescriptionTo provide leadership and strategic direction for the Managed Services capabilities focussing on Cloud (IaaS), as part of the Client Operations Business Unit within BCX. This includes spearheading strategies for...

  • Managing Exec: Service Management

    2 weeks ago

    Centurion, Gauteng, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit Could Platform Solutions Department Service Management Job grade M3Core DescriptionTo provide leadership and strategic management of Service Management capabilities. This includes oversight of delivery of customer contracted services in accordance with agreed scope and in line with contracted service levels,...

  • Managing Exec: Mngd Services Paas

    2 weeks ago

    Centurion, Gauteng, South Africa BCXP Full time

    Business unit, Department, ReportingStrategic Direction: Co-create, define and communicate, as part of the Operations executive team, the strategic direction of the Operations business unit as part of the broader BCX strategy.Develop the divisional strategy, accounting for current and future market forces and movements and in alignment with the BCX overall...

  • Technical Service Manager

    4 weeks ago

    Centurion, South Africa Sentinel Staffing Services Full time

    Manage Technical department and ensure high level of customer services, this includes counter support, telephonic support, site support and repairs.Manage operational availability of all internal systemsDesign of security systems and solution testingManage training academyTraining of installers and end-usersMin. 10 years exp as a Tech Service ManagerMust...

  • Technical Service Manager

    4 weeks ago

    Centurion, South Africa Sentinel Staffing Services Full time

    Manage Technical department and ensure high level of customer services, this includes counter support, telephonic support, site support and repairs.Manage operational availability of all internal systemsDesign of security systems and solution testingManage training academyTraining of installers and end-usersMin. 10 years exp as a Tech Service ManagerMust...

  • Sales Exec

    2 weeks ago

    Centurion, City of Tshwane Metropolitan Municipality, Gauteng, , South Africa FreeRecruit Full time

    We are looking for anyone who's looking to get into an office environment with little or no sales experience to work within a fantastic organisation. This large, well known, reputable company are keen to get fantastic candidates on-board ASAP. You will be highly motivated, keen learner and money driven. This is a Customer Service Sales role, upselling and...

  • Technical Service Manager

    2 weeks ago

    Centurion, Gauteng, South Africa Sentinel Staffing Services Full time

    Technical Department Manager Oversee the technical department to guarantee excellent customer service encompassing counter, phone, on-site support, and repairs. Supervise the operational functionality of all internal systems. Develop security systems and conduct solution testing. Lead the training academy. Provide training for installers and...

  • Managing Exec: Mngd Service Cloud

    1 week ago

    Centurion, South Africa BCXP Full time

    **Business unit, Department, Reporting Division**: Operations Department: Managed Services: Cloud (IaaS) Reporting: Chief: Operations Core Description To provide leadership and strategic direction for the Managed Services capabilities focussing on Cloud (IaaS), as part of the Client Operations Business Unit within BCX. This includes spearheading strategies...

  • Sales Exec

    4 weeks ago

    Centurion, City of Tshwane Metropolitan Municipality, Gauteng, 0014, South Africa FreeRecruit Full time

    We are looking for anyone who’s looking to get into an office environment with little or no sales experience to work within a fantastic organisation. This large, well known, reputable company are keen to get fantastic candidates on-board ASAP.   You will be highly motivated, keen learner and money driven. This is a Customer Service Sales role, upselling...

  • Manager: Service Operations Security

    1 week ago

    Centurion, South Africa BCXP Full time

    Business Unit, Department, Reporting Job grade/level M5 Business Unit Converged Communication Department Data Networks - Managed Network Security Services Position reports to Senior Manager: Security Network Operations Span of Control Core Description Responsible for managing and controlling the resources required to deliver the contracted services to...

  • Managing Exec: Mngd Services Paas

    1 week ago

    Centurion, South Africa BCXP Full time

    Business unit, Department, Reporting **Strategic Direction**: Co-create, define and communicate, as part of the Operations executive team, the strategic direction of the Operations business unit as part of the broader BCX strategy. Develop the divisional strategy, accounting for current and future market forces and movements and in alignment with the BCX...

  • Manager: Service Operations Security

    2 weeks ago

    Centurion, Gauteng, South Africa BCXP Full time

    Business Unit, Department, Reporting Job grade/level M5 Business Unit Converged Communication Department Data Networks - Managed Network Security Services Position reports to Senior Manager: Security Network Operations Span of Control Core DescriptionResponsible for managing and controlling the resources required to deliver the contracted services to clients...

  • Exec: SAP Coe

    2 weeks ago

    Centurion, Gauteng, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit Digital Platform Solutions Department Digital EXA Reporting Managing Executive: Digital EXA Grade M3Core DescriptionTo provide leadership and strategic management of the SAP CoESolutions business and related service offerings within ITS - Application Solutions. To provide thought leadership and oversee the...

  • Managing Exec: Business Performance

    1 week ago

    Centurion, South Africa BCXP Full time

    **Business unit, Department, Reporting Division**: Operations Department: Business Performance Reporting: Chief: Operations Core Description To provide leadership and strategic direction for the Business performance, enablement and commercial capabilities, as part of the Client Operations Business Unit within BCX. This includes spearheading strategies for...

  • Managing Exec: Business Performance

    2 weeks ago

    Centurion, Gauteng, South Africa BCXP Full time

    Business unit, Department, Reporting Division: Operations Department:Business Performance Reporting: Chief: Operations Core DescriptionTo provide leadership and strategic direction for the Business performance, enablement and commercial capabilities, as part of the Client Operations Business Unit within BCX. This includes spearheading strategies for...

  • Security Manager

    2 weeks ago

    Centurion, Gauteng, South Africa Afgri Full time

    As a Security Manager for a large grain storage operator with multiple facilities throughout South Africa, you will be responsible for overseeing and coordinating all security-related activities and personnel across the organization's storage facilities. Your primary focus will be on safeguarding the company's assets, ensuring the safety of personnel, and...

  • Information Security Manager

    3 days ago

    Centurion, South Africa Hello Group Recruitment Full time

    **Job Advert Summary**: As the Information Security Manager, you will be responsible for overseeing and implementing the information security program within our organization. You will play a critical role in safeguarding our digital assets, protecting sensitive information, and ensuring compliance with relevant regulations and standards. **Minimum...

  • Information Security Manager

    2 weeks ago

    Centurion, Gauteng, South Africa Hello Group Recruitment Full time

    Job Advert Summary:As the Information Security Manager, you will be responsible for overseeing and implementing the information security program within our organization. You will play a critical role in safeguarding our digital assets, protecting sensitive information, and ensuring compliance with relevant regulations and standards.Minimum Requirements:...