Managing Exec: Managed Services Security

6 months ago

Centurion, South Africa BCXP Full time

**Business unit, Department, Reporting Division**: Operations Department: Managed Services: Security Reporting: Chief: Operations Core Description
To provide leadership and strategic direction for the Managed Services capabilities focussing on Cyber Security, as part of the Client Operations Business Unit within BCX. This includes spearheading strategies for building, running and maintenance of these products and services sets to transform IT and realise the digital journey of our clients and realise the BCX business strategy. Key Deliverables / Primary Functions
**Strategic Direction**: Co-create, define and communicate, as part of the Operations executive team, the strategic direction of the Operations business unit as part of the broader BCX strategy.
Develop the divisional strategy, accounting for current and future market forces and movements and in alignment with the BCX overall strategy and full value chain for delivery of business revenue and value growth.
**Lead and Participate in XaaS Transformation**: Provide thought leadership and demonstrate buy-in to the XaaS ways of work and organisational practices. Engage and employ activities, frameworks and working practices that drive and support the implementation of the XaaS business model within the function or portfolio. Contribute to the XaaS transformation journey, and improved client experience, by directing and leading a culture supportive of change and collaboration across the BCX value chain
**Service Delivery Excellence**: Oversee the delivery of XaaS solutions, ensuring high-quality service delivery, reliability, and scalability. Implement best practices for efficient and effective service operations.

**Infrastructure Management**: Lead efforts to manage and optimise the IT infrastructure necessary for the delivery of XaaS services to Clients. Collaborate with technology leaders to ensure infrastructure which supports the dynamic needs of existing and new XaaS offerings.
**Process & Capacity Optimisation**: Implement and refine operational processes to enhance efficiency, agility and a positive customer experience in delivery. Ensure the division is equipped to handle growing demand and peak loads efficiently. Work closely with technology and solutions teams to ensure effective capacity planning and resource availability to ensure a seamless and responsive customer experience.
**Customer Support**: Oversee customer support functions related to the delivery of BCX products and services to clients, Collaborate with all BU's across the full value chain to ensure a seamless and efficient customer experience.
**Vendor & Partner Management**: Manage relationships with vendors and partners, critical to the delivery of value-adding and reliable services and products to clients ensuring customer loyalty and business growth.
**Client Engagement**: Foster strong relationships with key clients. Work closely with the sales and account management teams to understand client requirements in order to meet specific operational and service delivery needs.
**Incident and Problem Management**: Develop and implement robust incident and problem management processes, leading to the prevention and resolution of operational issues, minimising service disruptions.
**Compliance & Security**: Collaborate with relevant stakeholders, i.e. legal and compliance teams to ensure that operational practices adhere to regulatory requirements, client/industry specific requirements and security standards. Prioritise data and cyber security considerations.
**Operational Excellence**: Implement processes and frameworks for operational efficiency. Partner and enable optimised service delivery, monitor performance metrics, and drive continuous improvement of solutions and/or products.
**Talent Development**: Develop and implement strategies for attracting, retaining, and developing top talent within the Solutions division. Foster a culture of collaboration, learning, and career growth. Core Functional Skills & Capabilities Client Success Management Client Service Operations Service Transition Service Lifecycle Management Delivery Centre Management Service Management & Improvement Core Behavioural Competencies Strategic Thinking Commercial Acumen Impact & Influence Delivering Results Capability Building Transformative Ability Minimum Qualifications NQF 7: 3 year Bachelors Degree in Business or Information Technology Additional Education -Preferred /Advantage NQF 8: Honours Degree/ Post Graduate Diploma in Business Experience
10 to 12 years’ experience leading diverse teams within a large and highly complex organisation, of which 5 years is at an executive level. Experience should include leadership with full P&L accountability as well as evidence of shaping and driving business / functional strategy and leading change across business units / functions, specifically within IT Client Operations Cyber Security focus area.
Incumbent must have proven business acumen with experience in C-s

  • Managing Exec: Mngd Service Cloud

    6 months ago

    Centurion, South Africa BCXP Full time

    **Business unit, Department, Reporting Division**: Operations Department: Managed Services: Cloud (IaaS) Reporting: Chief: Operations Core Description To provide leadership and strategic direction for the Managed Services capabilities focussing on Cloud (IaaS), as part of the Client Operations Business Unit within BCX. This includes spearheading strategies...

  • Managing Exec: Business Performance

    6 months ago

    Centurion, South Africa BCXP Full time

    **Business unit, Department, Reporting Division**: Operations Department: Business Performance Reporting: Chief: Operations Core Description To provide leadership and strategic direction for the Business performance, enablement and commercial capabilities, as part of the Client Operations Business Unit within BCX. This includes spearheading strategies for...

  • IT Security Manager

    8 hours ago

    Centurion, South Africa H & S Labour Brokers Full time

    **_**_ - *_* **_**_ - *_* **_Centurion_** **_Financial (Parastatal)_** **_Salary TBA_** Our client is currently seeking to employ an individual with strategic leadership, project management, and strong communication skills with the ability to work under pressure in a dynamic technological environment to plan and manage the development and implementation...

  • Security Officer Grade C

    3 months ago

    Centurion, South Africa Trust One Guard Security Services Full time

    Our Company is seeking an experienced **Grade C Security Officer** to join our team. Must be able and willing to work shifts. **Minimum Requirements**: ¨ Grade 12 ¨ Minimum of 3 (three) + years’ work experience in the Security Industry - Must have Valid Grade C Certificate - Must have Valid **POLICE CLEARANCE** Certificate - Valid Competency...

  • Information Security Manager

    6 months ago

    Centurion, South Africa Hello Group Recruitment Full time

    **Job Advert Summary**: As the Information Security Manager, you will be responsible for overseeing and implementing the information security program within our organization. You will play a critical role in safeguarding our digital assets, protecting sensitive information, and ensuring compliance with relevant regulations and standards. **Minimum...

  • Managing Exec: Commercial

    6 months ago

    Centurion, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit Department Solutions / Operations Commercial Job grade M3 Core Description This role is responsible for developing and implementing commercial strategies that drive subscription-based revenue growth, maximize profitability and enhance the customer experience, for the specific Business Area by adapting...

  • Network Field Service Technician

    3 months ago

    Centurion, South Africa SPOC Managed Services Full time

    **Abilities** - Technical understanding of ICT and related equipment - routers switches LANs WANs, etc. Not limited to 1 product but has past experience. - IT Skills - good general knowledge of PC hardware. Repair and maintain & software install - Proficiency with Tools - Comfortable in using hand tools. - Repair and Maintenance Knowledge - must have...

  • Electronic Security Product Manager

    2 months ago

    Centurion, Gauteng, South Africa Emporium Human Capital Full time

    Job Purpose: We are seeking an experienced Technical Operations Manager with a background in Electronic Security Products to lead our team in a management role.About the Role:Lead the design and implementation of security solutions, including CCTV and access control systems.Manage a team of technical services professionals.Oversee the management of internal...

  • Managing Exec: Networks

    7 months ago

    Centurion, South Africa BCXP Full time

    **Business unit, Department, Reporting Division**: Solutions Department: Networks & Connectivity Reporting: Chief: Solutions Core Description To provide leadership and strategic direction for the Networks & Connectivity capabilities within the BCX Solutions Business unit. This includes spearheading strategies for the design, development and innovation of...

  • Sales Manager

    6 months ago

    Centurion, South Africa Bluespec Holdings Full time

    **Job Functions**: - Estimate vehicles sales force cast, gross & operating profit & manage departmental expense monthly. - Manage all customers complaints& feedback to understand sales team performance & areas of improvement. - Develop a business plan & sales strategy for the market that ensures attainment of company sales goals & Profitability. - Prepare...

  • Lead Consultant Information System Security

    4 weeks ago

    Centurion, South Africa SITA SOC Full time

    Job title : Lead Consultant Information System Security (Technical Security Manager)Job Location : Gauteng, CenturionDeadline : December 28, 2024Quick Recommended Links Jobs by Location Job by industries Key Responsibility Areas  Create and maintain the system security framework to drive the Enterprise ICT security and risk management program and enable...

  • Lead Consultant Information System Security

    4 weeks ago

    Centurion, South Africa SITA SOC Full time

    Job title : Lead Consultant Information System Security (Technical Security Manager) Job Location : Gauteng, Centurion Deadline : December 28, 2024 Quick Recommended Links Jobs by Location Job by industries Key Responsibility Areas  Create and maintain the system security framework to drive the Enterprise ICT security and risk...

  • Technical Services Manager

    6 months ago

    Centurion, South Africa Emporium Human Capital Full time

    Technical Service Manager (POS24195)CenturionR 30 000.00 to R 35 000.00 per Month Requirements:Management of Technical ServicesManagement of Training AcademyManagement of Internal Technical SystemsSecurity Product KnowledgeDesign of Security Solutions10 to 15 years work Experience as Tech Service ManagerQualifications:B Degree or Equivalent in Electronic...

  • Technical Services Manager

    6 months ago

    Centurion, South Africa Emporium Human Capital Full time

    Technical Service Manager (POS24195) Centurion R 30 000.00 to R 35 000.00 per Month Requirements: Management of Technical Services Management of Training Academy Management of Internal Technical Systems Security Product Knowledge Design of Security Solutions 10 to 15 years work Experience as Tech Service Manager Qualifications: B Degree or Equivalent in...

  • Soft Services Manager

    6 months ago

    Centurion, South Africa Redefine Properties Limited Full time

    **Services Manager** **Purpose**: To engage in the planning, management and monitoring of all aspects related to the management of his buildings and inspection of work to ensure that quality standards are maintained or improved. Also to ensure strong customer relationships are built and expectations are met and managed. **Main duties and...

  • Electronic Security Systems Manager

    1 week ago

    Centurion, Gauteng, South Africa Emporium Human Capital Full time

    We are looking for an exceptional Electronic Security Systems Manager to lead our team in delivering high-quality electronic security solutions. As a key member of our organization, you will be responsible for designing, implementing, and maintaining our security systems.The successful candidate will have a degree in Electronic Engineering or Computer...

  • Logistics Operations Manager

    4 weeks ago

    Centurion, Gauteng, South Africa Private Security Regulatory Authority Full time

    We are seeking a Logistics Operations Manager to join our team at the Private Security Regulatory Authority in Centurion, Gauteng.Key Responsibilities:Manage logistics operations to ensure timely delivery of goods and servicesCo-ordinate with suppliers and stakeholders to meet business needsRequirements:National Diploma/Degree in Supply Management, Logistics...

  • Senior Electronic Security Solutions Manager

    2 months ago

    Centurion, Gauteng, South Africa Emporium Human Capital Full time

    Job Purpose: We are looking for a Technical Operations Manager with expertise in Electronic Security Products in a management role for our company Emporium Human Capital. Key Responsibilities: Design and implement security solutions including CCTV and Access Control systems.Manage internal technical systems and training academy.Lead the management of...

  • Technical Operations Manager Position in Electronic Security

    1 month ago

    Centurion, Gauteng, South Africa Emporium Human Capital Full time

    Emporium Human Capital seeks a seasoned Technical Operations Manager to lead their Electronic Security Products team.Salary: R 30,000.00 to R 35,000.00 per month (negotiable).Job DescriptionThe successful candidate will have experience in managing technical services, training academies, and internal systems.Bachelor's degree or equivalent in Electronic...

  • Cctv Technician

    1 month ago

    Centurion, South Africa Trust One Guard Security Services Full time

    **VACANCY: CCTV TECHNICIAN** A dynamic security company based in Centurion (Eldoraigne) is seeking the services of a committed and hardworking CCTV Technician to assist with the following duties: **Minimum Requirements**: ¨ Grade 12 ¨ Minimum of **5 (Five)** year work experience in CCTV and Biometrics System Projects in security industry. ¨ Valid...