Reckless Lending Agent
1 week ago
**Reckless Lending Agent**
**About Company**
Infinity Group is a leading South African debt management business with our head offices in the Cape Town, CBD. We offer debt counseling and financial solutions to thousands of consumers across South Africa. We are passionate about helping people get back in control of their finances
**Purpose of the Role**:
**Role Requirements**:
- Ability to read and interpret proposals/ payment plans and pda statements,
- Excellent writing, communication and computer skills
- Well familiar with both the NCA (National Credit Act) and NCR (National Credit Regulator)
- Ensuring all new reckless lending investigations are started within the prescribed SLA,
- Requesting reckless lending reports from systems venders in prescribed SLA,
- Investigations are concluded and cases closed within the prescribed SLA,
- Liaise and negotiate with all stakeholders involved (Client, Credit Providers, Internal Staff and when needed with Attorney's/ EDCs),
- Processing letters of claim/ negotiating with credit providers/ attorneys
- Provide feedback to direct line manager, where trends on reckless credit are identified,
- Make recommendations that are within the best interest of both the client and the business
**What is on offer?**
- A good basic salary
- A professional working environment with a lot of support
- Training and development
- An amazing office that we call our home away from home
Ability to commute/relocate:
- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)
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