Tps Agent

Company Description

Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence.

We have 20,000 people operating across 44 countries. By investing in our people, technology and innovation, we can help transform businesses, help communities prosper, enable more people to feel included in the financial opportunities that should be available to them, and help people to thrive. We're looking for inspired employees that want to make an impact.

At Experian, we are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.

**Job Description**:
The TPS Agent provides technical assistance to users, including diagnosing and resolving issues and problems with software, hardware, computer equipment, networks, databases, systems and the internet.

**Qualifications**:

- Grade 12
- A+, N+ Certified
- Customer Service related certification will be advantageous

Additional Information

What you’ll need to bring to the party
- Execution.
- Systematic Approach.
- Analysis and Judgment.
- Professional Expertise.
- Effective Communication.
- Constructive Teamwork.
- Self-Development.

What you’ll be doing
- To adhere to all Call Centre Policies & Procedures and ensure all relevant administrative systems are updated.
- Adhering to Experian and Customer Relations Policies, Procedures and internal SLA's.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here