Inbound Esd Ivr Technical Officer

**ROLE PURPOSE** Give updates on Service Requests for customers phoning the ESD Outbound Service Desk Perform basic tests before confirming closure and verify link status using intergrity. - Give feedback to customers calling into the IVR - Follow up with technical officers on Service Requests for activity updates on tickets without updates and revert with...

Jurumani offers an environment where creativity and the practice of building things is believed to be fundamentally useful to both the Client and Jurumani Solutions. Providing opportunity to focus on making products and business operating capabilities work, which means we often are more concerned with how systems align, orchestrate and integrate to achieve...

Jurumani offers an environment where creativity and the practice of building things is believed to be fundamentally useful to both the Client and Jurumani Solutions. Providing opportunity to focus on making products and business operating capabilities work, which means we often are more concerned with how systems align, orchestrate and integrate to achieve...

**Job Duties/Responsibilities will include**: General Office Administration Reception Duties Diary Management - Directors / Recruiters PA Duties to Directors Booking of Boardrooms daily Answering the phone - Inbound Calls Outbound Calls - Phone for new business - keep call list up to date Directing and transferring calls and messages to relevant...

Jurumani offers an environment where creativity and the practice of building things is believed to be fundamentally useful to both the Client and Jurumani Solutions. Providing opportunity to focus on making products and business operating capabilities work, which means we often are more concerned with how systems align, orchestrate and integrate to achieve...

**Role Purpose** The role of the Technical Officer (TO) in the Vodacom Business Technical Service Desk and Assurance Team is to provide technical support and incident management to Vodacom Business customers within the product and solution space of converged network service offerings. This requires taking full control and ownership of all service incidents...

Jurumani offers an environment where creativity and the practice of building things is believed to be fundamentally useful to both the Client and Jurumani Solutions. Providing opportunity to focus on making products and business operating capabilities work, which means we often are more concerned with how systems align, orchestrate and integrate to achieve...

**Duties**: Investigating and monitoring server issues to suggest possible solutions if there are critical issues. Manage and whitelist blocked URLs on the Proxy Server (Linux Squid Proxy). Microsoft Office 2007-2016 support for end-users. Configure servers for security vulnerability scanning and install security patches on compromised servers every...

**To supply** Spare Parts and Accessories to retail and internal customers in a prompt and accurate manner. **1. **Position Description** **Key performance areas (to translate into a measure of success)** - Parts Sales - Service/Workshop Department Support - Customer Service - High level of communication with customers and suppliers **Main Outputs and...

Technologia Group is looking for Repair Technician. Experience in cell phone repair work is CRITICAL in order to apply. This role is technical based, attending to effective fault diagnoses & repairs of client devices to ensure improved device productivity. QUALIFICATIONS / SKILLS REQUIRED - National N-diploma: Electrical Engineering (N3 - N6...

**Job Title**: Customer Support Consultant - Eastern Europe **Job Location**: BMW Group SA - Financial Services - Midrand, 1686, South Africa **Location**: Midrand **Cost Centre**: BMW **Agreement Type**: Permanent **The Role**:Customer Support Consultant  **OVERALL PURPOSE OF JOB**: The Customer Support Consultant will be responsible for handling...

**Job Title**: Technical Sales Support Professional** **Who are we?** LDA Customer Services focus on maximizing productivity and minimizing downtimes which are key factors for our customer’s competitiveness. With our innovative and comprehensive service portfolio for high voltage motors and medium voltage drives we support strategic customers in...

The Technical Buyer is responsible for sourcing, evaluating, and negotiating with suppliers for the procurement of cost effective and timely delivery of electronic, mechanical and electrical equipment, materials, parts and services, and works closely with Engineering and Manufacturing to ensure the defined technical requirements are met. The Technical Buyer...

**Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which technical experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle Queries and Complaints for both Dealer, IIP and In-House customers -...

Jurumani offers an environment where creativity and the practice of building things is believed to be fundamentally useful to both the Client and Jurumani Solutions. Providing opportunity to focus on making products and business operating capabilities work, which means we often are more concerned with how systems align, orchestrate and integrate to achieve...

**Job Duties/Responsibilities will include**: Provide Strategic (formulation of Product management, commercial technical support) and Operational leadership to the Technical team Manage, motivate, and inspire the Technical team to deliver operational excellence Delegate, measure and prioritise workstreams to the relevant teams ensuring that timeframes...

The purpose of the Microsoft Device Partner Sales is to take advantage of the Pro Device Refresh. Working with the Product manager from Lenovo/Acer/Asus/MSI to drive Pro device sales. Focus on Microsoft Copilot device sales increase into all Rectron Sales territories to drive the Windows Messaging which is creating the need for a Pro Device...

We are looking for a certified MCSE First Line Support Engineer to join our dynamic team at Datacentrix.About the Role:The successful candidate will be responsible for logging and responding to customer requests in an efficient manner, adhering to Operational Level Agreements (OLAs) and contributing to positive FCR rates.Key Skills / Competencies /...

**Job ID**: - 372482**Company**: - Siemens Proprietary Limited**Organization**: - Smart Infrastructure**Job Family**: - Sales**Experience Level**: - Experienced Professional**Full Time / Part Time**: - Full-time**Remote vs Office**: - Office/Site only**Contract Type**: - Permanent**Job Title / Role**:Technical Sales Support Professional (Tender/Bid...

Join us in growing our digital solution business across Africa._ **About Mezzanine** Mezzanine builds and delivers enterprise-grade digital solutions for public - and private enterprise customers across Africa. Founded in 2012, Mezzanine established itself as a thought-leader in a number of verticals - agricultural, financial inclusion, health and...