Device Partner Sales
3 weeks ago
The purpose of the Microsoft Device Partner Sales is to take advantage of the Pro Device Refresh. Working with the Product manager from Lenovo/Acer/Asus/MSI to drive Pro device sales. Focus on Microsoft Copilot device sales increase into all Rectron Sales territories to drive the Windows Messaging which is creating the need for a Pro Device Refresh.
**Primary Objectives**:
Targets and reviews.
Ensure that all set targets across profitability, reseller recruitment, and reach are met across all product lines in Rectron business plan.
Sales and Business Development.
- Identify dormant partners in order to reactivate these partners purchasing.
- Regular meetings with Rectron’s strategic resellers to grow the business for Microsoft DSP, ESD, FPP, with a focus on driving Office attach on devices. Should the opportunity not be relevant for Microsoft DSP, ESD, FPP, pass that lead on to the RCT-Cloud team to activate through CSP business platform.
- Proactively plan business development activities alongside strategic resellers - Working directly with the Microsoft Product Manager and RCT-Cloud marketing specialist on availability of budget, viability of plan and execution of plan.
- Proactively work with resellers and the product manager to drive up frequency of transacting resellers (3+ sales per quarter), as well as average revenue per reseller
- Collaborating with Sales and Regional Managers and their respective team members to identify resellers with growth potential and plan an engagement plan for each partner identified.
- Collaborating with partners with engagement plans in place to identify new areas of opportunity amongst ends customers.
- Manage and maintain response to reseller and/or end customer queries in a timeous manner to uphold and maintain service levels in Rectron.
- Actively work with existing resellers to understand their business and to identify new opportunities to work with them to drive Office attach.
- Identify opportunities on Office 365 renewals, manage and maintain renewals with and ensure renewals through Rectron and captured and maintained.
- Set clear and realistic deadlines with customers on service delivery goals.
- Working closely with the Rectron support team is imperative to drive customer satisfaction levels and support turnaround times for after sales service levels.
- Work with the product manager to ensure the profitability of the business.
Administrative.
- Weekly activity report, including details of key deals, wins and challenges to be completed.
- Key KPI areas to be managed, maintained and regular tracking to be completed, as well as Rectron’s overall performance against these objectives
- Daily and weekly Performance tracking against required activity targets to be completed and shared.
RCT-Cloud team Accountability.
- Proactively assist colleagues where opportunities in the business are identified.
- Manage and maintain pipeline of future business, as well as engagements with resellers.
- Collaboration with marketing specialist to drive marketing activities, including, but not limited to floor days; spivs; promotions; incentives; reseller events.
Rectron Events.
- Plan and executing in person and/or digital events as with vendor requirements and planning.
- Proactively follow up on leads arising from Rectron events, post event with tracking and feedback.
- Attend Rectron events and drive networking and leads, identify new reseller opportunities.
Upskilling.
- Proactively use vendor portals to complete training. Maintain and stay up to date with the latest training and product information.
- Quarterly feedback to line manager on all completed training, both online as well as in person.
- Attend training sessions as required (in person and online)
- Stay up to date on RCT Cloud vendor roadmaps shared by Rectron product team, or available publicly on vendor websites and blogs.
- Provide training to resellers and staff as required.
General.
- Maintain a sound level of understanding across all Rectron’s products so that you can hold down a solid conversation with resellers.
- Report and feedback challenges to the line manager timeously.
- Complete any work-related tasks as requested by your manager.
- Maintain and grow on key and core competencies in the role.
- Regularly analyze Rectron’s sales and customer data to identify opportunities.
- Identify opportunities amongst broader customers.
- Stay abreast of market information to find new opportunities.
- Constant and regular call downs on reseller base
Communication.
- Communicate politely and effectively between internal and external stakeholders.
- Get back to stakeholders timeously.
- Manage expectations with stakeholders.
- Working successfully in a team environment.
- Deliver effective presentations.
- Organisation and Self-Management are key.
- Time Management is key. Prioritise of tasks at hand.
- Plan and organise
- Learn independently
- Work under pressure
Problem Solving.
- Listen and effective
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