Customer Relations Manager
9 hours ago
The role may include but is not limited to
- Maintaining a positive, empathetic and professional attitude towards customers at all times.
- Responding promptly to customer inquiries.
- Knowing our products inside out to assist customers
- Keeping records of customer interactions, transactions and comments
- Communicating and co-ordinating with colleagues as necessary (warehouses, delivery staff, Sales Representatives
- Providing feedback on the efficiency of the customer service process
- Ensure customer satisfaction and provide professional customer support
**Requirements**:
- proven track record with customer interaction
- proficient use of Excel, Outlook and Word
- preferably experienced in using Sage Evolution
**Salary**: Up to R25,000.00 per month
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Customer Relations Manager
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