Customer Service Ambassador

1 week ago


Nelspruit, Mpumalanga, South Africa First Degree Recruitment Full time

We are seeking a highly skilled Customer Service Ambassador to join our team at First Degree Recruitment in Mpumalanga. As the first point of contact for customers and visitors, you will be responsible for delivering exceptional customer experiences.

Key Responsibilities:

  • Welcome customers and visitors with a professional and courteous demeanor.
  • Manage the reception area, respond to calls, and direct inquiries to the relevant departments.
  • Schedule appointments and handle bookings for service or sales departments.
  • Assist with administrative tasks, including filing, data capturing, and record keeping.
  • Maintain a clean and organized reception area at all times.

Requirements:

  • Prior experience in customer-facing roles, preferably in the automotive industry.
  • Professional appearance and excellent communication skills.
  • Strong organizational and multitasking abilities.
  • A customer-centric mindset and a friendly, approachable demeanor.
  • Proficiency in Microsoft Office and basic computer systems.
  • A Grade 12 qualification is required.

Compensation:

The estimated salary for this role is R220,000 - R280,000 per annum, depending on experience. This includes a competitive benefits package and opportunities for growth within a well-established company.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career advancement in a dynamic environment.


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