Customer Service Sales Professional

5 days ago


Nelspruit, Mpumalanga, South Africa FNB South Africa Full time
Job Opportunity: External Sales and Service Advisor OBR-6

A challenging role has become available for a skilled External Sales and Service Advisor at FNB South Africa. As an ideal candidate, you will possess excellent customer service skills and have experience in client services support and delivery.

About the Role:

This is an exciting opportunity to join our dynamic team as a Customer Service Sales Professional. You will be responsible for building strong relationships with clients, providing positive customer experiences, and achieving sales results by offering contextual and integrated financial solutions.

Key Responsibilities:
  • Build and maintain strong relationships with clients
  • Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations
  • Educate customers on the correct banking platform aligned with their needs
  • Connect with customers by living up to our brand promise of "how can we help you?" at all times
  • Analyze customer data and recommend tailored solutions
  • Achieve sales results by providing contextual and integrated financial solutions to customers
Requirements:

To be considered for this role, you should have a completed financial-related qualification (NQF5 or higher) and 1-2 years' experience in Client Services Support and delivery. A valid driver's license is also required.

What We Offer:
  • Opportunities to build relationships as part of a dynamic team
  • A challenging working environment
  • Personal and professional growth
  • Opportunities to have an impact in a local market as a brand ambassador

We are seeking a motivated and results-driven individual who is passionate about exceeding targets and has excellent organizational skills and attention to detail. If you are someone who enjoys solving problems and has strong communication and interpersonal skills, we encourage you to apply for this exciting opportunity.



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