Negotiations Debt Counsellor

4 weeks ago

Cape Town, South Africa Debtline Full time

**Who are we and what do we believe in?**

We’re deeply digitally focused, highly energetic, and very ambitious. Inala Money Group forms part of the Balfour Group which was founded in 2017, merging several successful tech businesses.

The engine that drives our growth is an exceptional combination of technology, marketing, sales and revenue collection, driven by a team of extraordinary talent.

Inala Money Debt Services (Pty) Ltd trading as Debtline is looking for a Negotiations Debt
Counselor to join our team and help us on our journey of Hyper Growth

**The Role**

An exciting environment to create true and long lasting change for our clients through the most stressful time of their lives. This role is critical to assist and guide our clients from being over indebted to a financially stable position though clear engagement with both them and their credit providers.

**Responsibilities and Duties**:

- Manage all relevant stakeholders through the first 60 days of our clients debt review process.
- Maintain full NCR compliance requirements throughout the onboarding process of each client
- Manage a growing client base and assist in highly detailed and complex issues throughout the start of their debt review
- Strong Negotiations ability to manage complex and multiple stakeholder engagement in order to create a mutually beneficial solution to both CPs and Clients
- Create long term budgeting solutions to clients
- Look to find solutions in the most difficult cases where others can not.

**Qualifications and Experience**:

- Matric/university graduate
- Certified Debt counselor
- Clear criminal and credit records
- Experience in debt counseling
- Previously/currently a registered Debt Counselor advantageous
- Experience in creating and sending proposals
- Experience in working on I-docs and Finwise is an advantageous

**Your team**:

- Culture is everything in this business. We believe in winning as a team and have a highly collaborative environment.
- The office space is vibey and we believe in having a fun work environment for everyone.
- We celebrate success We believe that hard work pays off. We have high expectations of ourselves and of others, but excellence deserves reward and there are great incentives in place to support this.
- This team is critical to finding long term and truly beneficial solutions for our clients and so it is a highly challenging and rewarding space

**What is on offer**
- A great purpose, a great team, engaging culture
- Market related remuneration package
- An opportunity to get in on the ground floor of a young, fast growing business with big ambitions
- Opportunity to work with experienced entrepreneurs and business leaders
- Space to grow and opportunity to build

Application Question(s):

- Are you a registered Debt Counsellor?

**Education**:

- High School (matric) (preferred)

**Experience**:

- Debt Review: 2 years (preferred)

License/Certification:

- Debt Counsellor Certificate (preferred)

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