Professional Services Manager

3 months ago


Claremont, South Africa Delta-v Full time

**About Delta-v**

At Delta-v we accelerate the growth of exceptional FinTech and software companies. We do this by providing our customers with sales development teams that embed into their sales organisations and fuel their sales pipeline.

**About the role**

This is a senior leadership role where you’ll take overall responsibility for our internal operations and the delivery of our services to our European customer base. It’s an opportunity to run a diverse range of functions in our business including Revenue Operations, People Operations, Customer Success and Project Management.

Working closely with our CEO your focus will be to ensure we have the necessary processes in place to set us up for scale. This will involve implementing and managing business processes across our various operational functions, and also implementing a robust project management framework for managing customer projects.

We’re currently a 15 person business, growing at around 60% per year. This means that initially you’ll be very hands on, while also directly managing a team of 2-3 people which will grow as we scale.

**Requirements**:

- University degree
- Project management certification (Prince 2, PMP, APMG or similar)
- 10+ years work experience that’s included at least 3 years in a management consultancy, marketing agency, BPO, or B2B professional services environment
- 5+ years management experience where you have managed individual contributors or other managers
- Strong operations management experience - experience designing, managing and improving operational processes
- Experience managing customer facing projects / engagements where your responsibility has included Scoping, Estimation, Quoting, Coordinating Resources, Time Tracking and Billing
- Strong interest in the world of technology, startups and FinTech

UNFORTUNATELY WE ARE NOT LOOKING FOR SOMEONE WHO HAS SPENT THEIR CAREER WORKING IN LARGE CORPORATES

**Benefits**
- Macbook
- Annual performance bonus
- 20 days leave per annum
- High paced, energetic work environment
- Office weekly, monthly, quarterly, and annual social events
- Opportunities for international travel to visit clients and attend conferences



  • Claremont, South Africa Delta-v Full time

    **About Delta-v** At Delta-v we accelerate the growth of exceptional FinTech and software companies. We do this by providing our customers with sales development teams that embed into their sales organisations and fuel their sales pipeline. **About the role** This is a senior leadership role where you’ll take overall responsibility for our internal...


  • Claremont, South Africa Continuum Personnel Services Full time

    We are currently looking for a well spoken and presentable office manager with hospitality background. **Duties**: - Office Administration - Highly customer service orientated and able to uphold customer satisfaction at all times - Welcoming new clients - Attract new clients - Drafting lease agreements and setting up accounts. - Tenant portfolio...

  • Accounts Manager

    3 months ago


    Claremont, South Africa WNS Global Services Full time

    **Job Title: Account Manager** We are seeking a dynamic and experienced Account Manager to join our team. As an Account Manager, you will be the primary point of contact for our clients, responsible for building and maintaining strong relationships, understanding their needs, and ensuring their satisfaction with our products and services. You will...

  • Service Manager

    3 months ago


    Claremont, South Africa Ikon Consulting Full time

    Great opportunity at a very busy franchise dealership service department based in the Southern Suburbs of Cape Town. Specific brand experience is a requirement. We (our client) are looking for a strong service manager who understands OEM processes and procedures and comes from a large dealer - dealing with an average of 60 bookings per day. **Complete...

  • Service Manager

    3 months ago


    Claremont, South Africa Ikon Consulting Full time

    Salary Complete package is market related and based on last / current received + bonus + incentives + medical aid + provident fund + use of company vehicle etc. Description Great opportunity at a very busy franchise dealership service department based in the Southern Suburbs of Cape Town. Specific brand experience is a requirement. We (our client) are...

  • Service Manager

    3 months ago


    Claremont, South Africa Ikon Consulting Full time

    Great opportunity at a very busy franchise dealership service department based in the Southern Suburbs of Cape Town. Specific brand experience is a requirement. We (our client) are looking for a strong service manager who understands OEM processes and procedures and comes from a large dealer - dealing with an average of 60 bookings per day. **Complete...

  • Senior Group Manager

    3 months ago


    Claremont, South Africa WNS Global Services Full time

    **Company Description** WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...


  • Claremont, South Africa Southern Shore Recruitment Full time

    **Client Services Manager** **R30 000.00** **Claremont - Southern Suburbs** Duties of the Role: - Managing the Client Services and Onboarding consultants in their day-to-day duties with in their roles. - Ensuring that turnaround times are met on registrations and enquiries - Managing the relationships and productivity of our service providers that work...

  • Team Leader

    2 months ago


    Claremont, South Africa WNS Global Services Full time

    Company Description **WNS Global Services Inc.** (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...


  • Claremont, South Africa Southern Shore Recruitment Full time

    **Senior Forex Dealer** **Claremont** **R40-60 000.00 pm** **Job Overview** Responsible for the performance of the trading book and ensuring that the desk is successful in operations, sales, and profitability. **Trade Execution or Dealing**: - Executing trades on behalf of clients. This includes securing exchange rates to buy and sell foreign currency...

  • Client Service Manager

    3 months ago


    Claremont, South Africa Kurtosys Full time

    ABOUT US: Kurtosys provides asset and wealth managers with a data and content publication platform that enables the construction and distribution of critical sales, marketing, and client reporting materials. Founded in 2002, Kurtosys operates across four global offices. Underpinned by global ISO-27001 certification in information security management, the...

  • Call Center Agent

    2 months ago


    Claremont, South Africa WNS Global Services Full time

    Company Description **WNS Global Services Inc.** (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

  • Call Center Agent

    2 months ago


    Claremont, South Africa WNS Global Services Full time

    Company Description **WNS Global Services Inc.** (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...


  • Claremont, South Africa WNS Global Services Full time

    Company Description **WNS Global Services Inc.** (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...


  • Claremont, South Africa CARtime SA Full time

    Our workshop in Claremont, Western Cape, is looking for a Workshop Manager. Applicants who have previously worked for an aftermarket service centre such as BOSCH, e-Car, Car Service City, Car Care Clinic etc. will be given preference. **Requirements**: - Valid driver’s licence - Mechanical Background (vehicles) - Automotive Background (workshop) -...


  • Claremont, South Africa Rentokil Initial Full time

    The Shared Service Centre Manager is responsible for leading and managing the South Africa UK Shared Services Team to deliver efficient, high-quality, and cost-effective support services to various business units or departments within the organisation. The role involves overseeing daily operations, optimizing processes, and ensuring compliance with company...


  • Claremont, South Africa Oblivion Bar & Kitchen Full time

    An opportunity for an experienced restaurant manager to join a busy, viby restaurant in the Southern Suburbs of Cape Town. Oblivion Bar and Kitchen has been in business for 23 years. This all day eatery and bar is looking for a responsible individual with extensive customer service experience to work with our team and take us to the next level, providing...


  • Claremont, South Africa Oblivion Bar & Kitchen Full time

    An opportunity for an experienced restaurant manager to join a busy, viby restaurant in the Southern Suburbs of Cape Town. Oblivion Bar and Kitchen has been in business for 23 years. This all day eatery and bar is looking for a responsible individual with extensive customer service experience to work with our team and take us to the next level, providing...

  • Finance Professional

    2 months ago


    Claremont, South Africa Delta-v Full time

    Do you have a finance or business management background? Looking to work with B2B software startups and contribute to their growth by accelerating their revenue?_ **About Delta-v** Our mission is to accelerate the growth of international B2B SaaS and FinTech startups. We build and manage Go-to-Market teams that embed into our clients’ sales...


  • Claremont, Western Cape, South Africa CA Financial Appointments Full time

    Job Summary:CA Financial Appointments is seeking an experienced Institutional Fund Accountant to join our team. As a key member of our financial services team, you will be responsible for providing high-quality fund accounting services to our clients.Key Responsibilities:Process and set up relevant segregated funds fees, ensuring accurate and timely...