Collections Contact Centre Agent
1 month ago
Job Description / Skills:
- **Serve** as a key member of a specialized Debt Collection team, focusing on unsecured debt recovery for leading South African credit providers.
- **Conduct** outbound calls to manage overdue unsecured accounts, presenting tailored payment solutions and securing outstanding balances.
- **Provide** clear, professional communication to respond to debtor inquiries, share account details, and outline collection protocols.
- **Proactively** engage with debtors to negotiate sustainable repayment solutions, ensuring full adherence to regulatory and legal standards.
- **Maintain** precise, comprehensive records of all communications, agreements, and payment arrangements.
- **Apply** advanced negotiation, communication, and conflict-resolution skills to navigate complex conversations with professionalism.
Specifications:
- Grade 12 or equivalent qualification.
- Minimum of 2 years’ experience in debt collection.
- Strong knowledge of unsecured debt recovery.
- Computer literate.
- Excellent communication and negotiation skills.
Pay: R5 500,00 per month
**Experience**:
- Debt collection: 1 year (required)
-
Collections Agent
6 months ago
Pretoria, South Africa Ergasia Placements Full timeDue to growth in the department, my client is looking for 3 Collections Agents. Are you a great communicator with at least one years' experience in a similar role? Then read on to see if you qualify. **Minimum Requirements** - Matric - 1 year call centre experience as a collection's agent. - Excellent communication skills in English and at least one...
-
Inbound Contact Centre Agent
6 months ago
Pretoria, South Africa WHM Recruitment Advisors Full timeA well-established organization in **Villieria, Pretoria **is seeking a **Inbound Contact Centre Agent** to join their team. **Salary will be discussed in the interview.** **PLEASE NOTE**: **Application Process**: **Requirements**: - Background in IT or Technical Support - Resolve customer issues efficiently and courteously promptly - Provide a memorable...
-
Debt Collection Agent
3 months ago
Pretoria, South Africa Ntiyiso Consulting Group Full time**Job Purpose** Contact Centre Agents have access to records of transactions and are required to update and maintain databases of information. The agent will also be required to segment customer responses through a system for client escalation. **Key Responsibilities** - Handle numerous inbound and outbound calls to customers and clients. - Identify the...
-
Collection Agent
6 months ago
Pretoria, South Africa Ergasia Placements Full timeWe are looking for experienced collections agents to join our thriving team. This position comes with a basic salary plus commission and is based in Pretoria East. **Minimum Requirements** - Grade 12. - 5 years minimum debt recovery/collections experience. **Experience Required** - Debt Recovery Experience on bank products - AJS program experince. - Good...
-
Call Centre Agents
7 months ago
Pretoria, South Africa WHM Recruitment Advisors Full timeA well-established organization in** PRETORIA **is seeking a **Call Centre Agents** **to join their team **Salary will be discussed in the interview.** **Qualifications and Experience**: - Call Agent or equivalent position: three (3) years of Call Centre industry experience. **Technical Skills** - Exceptional knowledge of MS Office full package - Good...
-
QA & Compliance Offcer: Call Centre
6 months ago
Pretoria, South Africa Ergasia Placements Full timeWe are seeking a skilled Call Centre QA and Compliance Officer to join our team! Use your 4-5 years of experience in legal collections or banking, AJS proficiency, and advanced Excel skills to maintain unwavering quality and compliance standards in our vibrant Call Centre environment. **Minimum Requirements** - Grade 12. - 4-5 years’ experience in a...
-
Debt Collection Agent
3 months ago
Pretoria, South Africa Makanda Debtor Financing Full timeWe are looking for debt collection agents to work closely with customers to communicate how much they owe, set a payment deadline and assist them with a payment plan to eventually resolve their debt. Should a debt collection agent successfully collect the sum from R 20,000.00 consultant will then benefit 10% commission of what they have collected plus basic...
-
Outbound Call Centre Agent
6 months ago
Pretoria, South Africa Insphired Recruitment Solutions Full timeOur client in the Market Research industry is currently looking for an **Outbound Call Centre Agent **(Remote) **Responsibilities**: - Making outbound calls to business and consumer audiences to conduct market research surveys and collect data. - Conduct interviews and provide top-quality customer experiences. **Requirements**: - Excellent verbal...
-
Debt Collection Agent
6 months ago
Pretoria, South Africa NDC Full timePretoria-based company looking for **Debt Collection Agents** to start immediately. **Minimum requirements as follows**: Matric Certificate Debt Collections Experience Must be target driven Basic salary of R4,500.00 to R6,500.00 + Commission (depending on experience) **Note: Applications without supporting docs will not be considered!** **Salary**:...
-
Collections Agent: Vaf Portfolio
2 months ago
Pretoria, South Africa Ergasia Placements Full timeWe are looking for an experienced Collections Agents who has worked on vehicle and asset recovery portfolios. This is for a reputable law firm based in Pretoria East. **Minimum Requirements** - Matric - Two years minimum experience collecting for Banks on the vehicle asset finance portfolio. Both on PWO and early-stage books. - Excalibur program...
-
Debt Collections Agent
4 months ago
Pretoria, South Africa Bornman Marlow Inc. Full timeDebt Collection Agent. **Job Types**: Full-time, Permanent Pay: R3 000,00 - R5 000,00 per month Ability to commute/relocate: - Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (preferred) **Experience**: - Debt Collection: 2 years (preferred) Application Deadline: 2024/08/31 Expected Start Date: 2024/09/01
-
Outbound Call Centre Agent
6 months ago
Pretoria, South Africa Insphired Recruitment Solutions Full timeOur client in the Market Research industry is currently looking for an **Outbound Call Centre Agent **(Remote) **Responsibilities**: - Making outbound calls to business and consumer audiences to conduct market research surveys and collect data. - Conduct interviews and provide top-quality customer experiences. **Requirements**: - Excellent verbal...
-
Quality Assurance Agent: Call Centre
7 months ago
Pretoria, South Africa Adcorp Holdings Full time**Synopsis** My client is seeking a Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join their team on a 3 year contract. **Qualification and Experience** - Grade 12 - Certificate in Quality Assurance - Experience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality...
-
Collections Agent
6 months ago
Pretoria, South Africa Ergasia Placements Full time**Minimum Requirements**: - Matric - Credit Card Collections experience (3 - 5 Years (recently) - Afrikaans (Read and Speak) - Excalibur Collections Program Experience. **Experience Required** - Credit Card Recoveries - Excalibur Collections Program Experience - Self-Motivated - Target Driven - Call Center Environment Experience **Skills Required**: -...
-
Debt Collection Agent
7 months ago
Pretoria, South Africa Ver-Tex Solutions Full timeVer-Tex Solutions has established itself as a leading debt recovery company since 2008. Our company is guided by the principle of respect - respect for our clients, employees, and respect for the people we are collecting from. We handle all our business professionally and effectively. **Responsibilities**: **Knowledge and Skills**: - Proficiency, complete...
-
Debt Collection Agent
2 months ago
Pretoria, South Africa Ver-Tex Solutions Full timeVer-Tex Solutions has established itself as a leading debt recovery company since 2008. Our company is guided by the principle of respect - respect for our clients, employees, and respect for the people we are collecting from. We handle all our business professionally and effectively. **Responsibilities**: **Knowledge and Skills**: - Proficiency, complete...
-
Call Centre Agent
4 months ago
Pretoria, South Africa NDC Full timePretoria-based company looking for **Call Center** **Agent** to start immediately. **Minimum requirements are as follows**: - Matric Certificate - **Debt Collections** or Sales Experience (**Advantageous**) - Must be target driven - **Must reside in Pretoria** Basic salary of R4,700.00 to R6,500.00 + Commission (depending on experience) **Note:...
-
Call Centre Leader
2 months ago
Pretoria, Gauteng, South Africa Advius (Pty) Ltd Full timeHello, Job Seekers!Our client, Advius (Pty) Ltd, is looking to employ a skilled Call Centre Leader with a proven track record in debt recovery and target-driven sales.In this role, you will lead, train, and motivate a team of agents to meet and exceed their goals while driving sales performance. If you have strong leadership skills, a passion for motivating...
-
Debt Collection Agent
6 months ago
Pretoria, South Africa FinCollect South Africa Full timeThis is a full-time role for a Debt Collector at our Pretoria office. As a Debt Collector you will be responsible for managing and collecting outstanding amounts from clients. Key Responsibilities: - Customer Contact: Initiate contact with customers who have missed payments through phone calls. - Debt Resolution: Work with customers to understand their...
-
Life and Funeral Sales Call Centre Agents
7 months ago
Pretoria, South Africa Isilumko Staffing Full timeLife and Funeral Sales Call Centre AgentsMenlynPermanent We are seeking Call Centre agents with experience in long term insurance.Basic and commission. Requirements:MatricClear ITCRE 5 within 2 years of DOFAFull FAIS credits within 6 years of DOFA