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Mid-level Desktop/site Support Technician
2 weeks ago
Edenvale, Gauteng - Information Technology
**Mid-Level Desktop/Site Support Technician (JB4159)**
**Edenvale, Gauteng**
**R20 - 25 000 CTC per month**
**Permanent**
**Minimum Requirements**:
2 -3 years experience in a desktop support role, preferably in a mid-level capacity
Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional)
Strong knowledge of Windows server and desktop operating systems
Basic understanding of networking principles and protocols
Excellent problem-solving skills and attention to detail
Effective communication skills, both verbal and written
Ability to work independently and as part of a team in a fast-paced environment
**Duties and Responsibilities**:
Provide desktop support to end-users on-site, resolving technical issues promptly and effectively
Install, configure, and maintain Windows server and desktop operating systems
Manage Office 365 accounts, including troubleshooting and user support
Assist with basic networking tasks such as TCP/IP configuration, DNS management, and troubleshooting network connectivity issues
Respond to IT support tickets and service requests promptly, ensuring SLAs are met
Collaborate with the IT team to implement system upgrades and improvements
Document technical procedures and maintain accurate records of IT assets and configurations
Participate in IT projects as required, providing technical expertise and support
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**IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.**
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**Kontak Recruitment Disclaimer**:
**Equal opportunity**:All backgrounds are welcomed, with no bias. All are considered based on requirements.
**Job specifics**:Requirements mirror advertisement, duties may adjust for client needs.
**Privacy**: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
**Offer clarity**:Advert is not a binding offer. Written offers based on pre-employment conditions.
**No direct link**:Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
**Applicant Responsibility**:Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.
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