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Mid-level IT Technician
4 days ago
We are seeking a mid-level IT technician with a minimum of 3 years experience to join our team.
This is a mid-level position with a managed services provider of IT services with opportunity to grow.
Requirements for this position:
- Strong Windows troubleshooting knowledge and experience.
- Knowledge and experience in AD, DNS, DHCP, GPO's.
- HelpDesk experience.
- Good time-keeping ability, with an understanding that IT is a critical aspect of business and is time sensitive.
- Good understanding of network troubleshooting including WiFi, Routers, Port Forwarding, Firewalls and Security.
- Provide 1st/2nd line support to customers.
- Good understanding of Office 365 management.
- Good grammar and writing skills.
You will also need to have previously completed an A+, N+ and MCSA/MCSE or have sufficient technical experience in a similar role.
A valid driver’s license is required, with _**reliable transport to work**_.
After initial probation period, performance incentives to be discussed.
**Job Types**: Full-time, Permanent
**Salary**: From R17,500.00 per month
Ability to commute/relocate:
- Edenvale, Gauteng: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What is the difference between TCP & UDP? Please provide 2 examples of where each protocol would be used?
(We are not looking for Google answers, but your understanding of the question)
- What is the difference between port 587 and port 25?
(We are not looking for Google answers, but your understanding of the question)
- What steps would you complete to improve the performance on a computer?
(We are not looking for Google answers, but your understanding of the question)
- What is the purpose of a dedicated firewall appliance?
(We are not looking for Google answers, but your understanding of the question)
**Experience**:
- IT Support: 3 years (required)
License/Certification:
- MCSA (required)
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