Head of Faculty Operations

1 day ago

Cape Town, South Africa Valenture Institute Full time

Valenture Institute partners with the world’s leading education institutions to transform physical limitations into digital opportunities. We create new opportunities for students to choose an aspirational online learning experience by offering fully-supported online high school programmes.

As a social enterprise, Valenture Institute is also committed to levelling the playing field and increasing access for all students through free curriculum offerings, extensive scholarship programs and blended learning micro schools in underprivileged communities.

The role:
The Head of Faculty at Valenture Institute oversees a cluster of Student Experience Portfolio Managers who provide support across our portfolio of High Schools. The Head of Faculty is responsible for fostering a student-centric culture and culture of academic excellence, and a focus on holistic development across our multiple High Schools and offerings. In this highly operational role, they are responsible for leading their team, setting strategic direction, operational planning, reporting on key SLAs and working on the development of their team members in support of the vision to provide excellent academic and holistic support to students. They work closely with Valenture stakeholders as an advocate for our students, parents and partners, and should be wholeheartedly committed and obsessed with our learners’ academic and support experience.

Leadership and Culture
- Work with the Director of Student Experience, to build a culture of student experience, teaching excellence, collaboration and innovation.
- Provide direction and leadership to direct reports in line with the Student Experience team’s priorities.
- Focus on the overall health and wellness of the team through coaching and development plans.
- Actively shape the culture of the team to provide high-quality education at scale.
- Monitor and report on key academic SLA’s across the portfolio of High Schools.
- Oversee the academic and teaching quality across all High Schools.
- Recruit and retain exceptional academic staff, ensuring that Valenture is known for the quality of its teachers.
- Work with the Deputy Principal, Portfolio Managers and others to write and maintain all academic policies, including Teaching and Learning, Assessment and Reporting, Curriculum and the relevant sections of Student Handbooks.

Operations
- Ensure good collaboration and communication with the Product Division on all matters relating to timetabling, scheduling, capacity planning and process mapping.
- Support on process development and improvement, remove operational blockers and ensure that teachers are enabled to provide efficient and effective support to students.
- Overseeing redundancy in the team and ensuring effective workforce management and capacity planning day to day and at established planning intervals.
- Plan, resource and structure the Faculty team and our academic models for the development of multiple curriculums across our multiple High Schools and offerings

Student Experience
- Devise strategies to improve educational quality at scale across our offerings
- Oversee the academic quality across all High Schools.
- Ensure seamless collaboration between Faculty and the Student Records, Student Success, Technical Support, Finance, Learning Design, Learning Technology, Project Management and Admissions teams.
- Liaise with other teams on inter-departmental processes.

Student Progress Monitoring and Assessment:

- Work with the Deputy Principal, Head of Student Success, Academic Advisor and Head of Student Well-being to continuously assess and refine the Remediation Policy (RTI)
- Maintain the integrity of assessment data through ongoing quality assurance, moderation and data validation exercise

Budget management
- Work with the Director of Student Experience to set the annual Faculty budget and manage costs in line with annual objectives.

**Requirements**:

- A bachelor's degree in Education, Communication, Counselling or Psychology preferred.
- Teaching and or management experience at secondary school level, with either BEd or PGCE qualification is beneficial.
- Customer support mindset.
- Management and leadership experience is essential with demonstrated experience in mentoring and leading people. At least 5 years of experience.
- Excellent communication skills, both written and verbal.
- Operationally savvy.
- A good feel for working with assessment data and operational data.
- A blend of academic, customer support and business skill sets is preferred.

Realities of the role:

- Valenture Institute is a fast-paced startup. We are not a traditional school We are reimagining schooling and precedent needs to be adopted only where it has proven to have great results. If you think that traditional schools have it all figured out, this is probably not the right role for you.
- Collaboration is the name of the game. We operate in highly specialised teams, and our ability to deliver an e

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