Reservationist 5 Star Hotel and Lodge
4 hours ago
Reservationist: 5 Star Hotel and Lodge: Polokwane
Minimum Requirements:
Matric
A tertiary qualification in Hospitality and tourism is advantageous.
3 years’ experience in Tourism and Hospitality travel
IT literacy, with experience of packages such as Excel, ResRequest, MS Word etc Personal
OPERA experience essential
Attributes:
- Impressive time management and organisational skills
- Dazzling telephone and communication skills
- A friendly but professional work ethic
- Target driven & Sales oriented
Duties & Responsibilities:
- Dealing with guests over the telephone
- Taking and inputting reservations
- Liaising between direct guests and agents
- Upselling other products in the group, experiences, or activities.
- Tailoring the stay to the guests needs
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