Operations Manager

5 months ago


Polokwane, South Africa HotelJobs.co.za Full time

5 years minimum experience in HOTEL OPERATIONS in a GENERAL MANAGEMENT position at 5 star Game Lodges.
- Matric
- Good command of the English language
- Friendly person with a strong personality that can think on their feet
- Well-spoken and presentable individual
- Strong leader who has been in charge of employees before
- Formal hospitality degree/diploma preferable
- Responsible for the management of the above mentioned properties within Extraordinary portfolio
- Implementation and management of standards in the properties
- Implementation of service and product initiatives
- Will be required to travel frequently to properties based in Bela Bela, KNP & Welgevonden
- Effective leadership & management skills
- Plan and manage lodge operations effectively
- Drive the broader goals of the group as agreed with the General Manager, Operations
- Knowledge of OPERA PMS, NEBULA & Apex Systems beneficial
- Knowledge of Game Reserve Operations required
- Computer literate
- Able to handle pressure & difficult situations if required
- Able to multi task & deliver as required in accordance with company standards
- Adherence to all company practices
- Leading, training and motivating the team
- Drive the lodge’s quality plan and implement all required standards
- Handle all Union Negotiations for the properties


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