Lodge Anchor

4 weeks ago


Polokwane, South Africa HotelJobs.co.za Full time

Lodge Anchor

**Location**: 5-Star Lodge
**Salary**: Market Related

**Job Description**:
We are seeking a **Lodge Anchor** to provide personalized concierge and reception services, ensuring outstanding guest experiences in line with our Standards of Excellence. Reporting to the Lodge Manager and Assistant Lodge Manager, you will play a key role in maintaining exceptional guest relations, training staff, and ensuring the smooth day-to-day operation of the lodge.

Key Responsibilities:

- Uphold high standards of housekeeping, maintenance, and gardening.
- Manage and train lodge staff to ensure service excellence.
- Oversee financial management, including order administration and stock control.
- Handle concierge and reception tasks, including maintaining a guest database.
- Support conservation initiatives in line with lodge values.

Qualifications & Requirements:

- ** Experience**: Minimum 4 years in the hospitality industry, including 2 years in a trainee or assistant manager role at a five-star hotel or world-class lodge.
- ** Skills**:

- Strong passion for service excellence.
- Excellent food and beverage knowledge.
- Financial management experience.
- Exceptional English proficiency (both verbal and written).
- Strong management and communication abilities.
- Basic understanding of labor law and housekeeping procedures.
- ** Other**:

- Valid driver’s license.
- Local nationality or a valid working visa.

If you are committed to delivering exceptional guest experiences and meet the above qualifications, we encourage you to apply.

How to Apply:
**Join us and be part of creating world-class guest experiences in a luxury environment.**

HospitalityJobs #LodgeAnchor #LuxuryLodgeJobs #GuestExperience #HospitalityExcellence


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