Hospitality Manager

1 month ago


Polokwane, South Africa HotelJobs.co.za Full time

**Job Title**: Hospitality Manager
**Location**: 5-Star Lodge/Hotel, Limpopo
**Type**: Full-time

**About Us**:
Our prestigious 5-star lodge in Limpopo offers an exclusive guest experience, blending luxury with nature. We are seeking a **Hospitality Manager** who excels in creating memorable guest experiences and managing the seamless day-to-day operations of a high-end establishment. If you have a passion for hospitality and leadership, we want you to be part of our dynamic team.

**Key Responsibilities**:

- Oversee all aspects of lodge operations, including guest services, front-of-house, food and beverage, and housekeeping.
- Ensure that all guest interactions are handled with the highest level of professionalism and care.
- Lead, train, and motivate the hospitality team to uphold the lodge’s 5-star standards.
- Monitor guest feedback and continuously work on improving service delivery.
- Manage budgets and ensure operational efficiency without compromising quality.
- Ensure compliance with all health and safety regulations.
- Collaborate with department heads to coordinate smooth operations and resolve any guest-related issues.

**Requirements**:

- Proven experience as a Hospitality Manager or in a senior management role at a 5-star lodge or hotel.
- Strong leadership and organizational skills with a focus on guest satisfaction.
- Exceptional communication and interpersonal skills.
- Ability to manage multiple departments and deliver seamless service.
- Financial acumen with experience in budgeting and cost control.
- Ability to thrive in a fast-paced, dynamic environment, while maintaining a calm and professional demeanor.


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