Call Centre
3 days ago
**Job Duties/Responsibilities will include**:
Allocate works orders to directly employed maintenance team and / or supply chain through raising and closing of reactive and scheduled job requests on the property management system as well as the processing of the subsequent associated invoices
Coordinates predicted annual activities (gas line inspections etc.)
Track job progress against pre-determined KPI’s including maximum allowable response and rectification times and implement escalation procedures
Report back to clients and contract staff on job progress and completion
Upload and amend property information as recorded in the property system database
General administration duties as and when required
Any other duties required to ensure an effective and efficient Client Contact Centre service is delivered in accordance with the companies ISO management systems and Quality Control procedures
Demonstrate previous experience in facilities management or have proven strong administration skills
Strong IT skills including Microsoft Office
Previous administrative experience in a busy environment
Excellent telephone manner, with strong communication and interpersonal skills
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Call Centre Consultant
1 week ago
Fourways, South Africa JT Call centre Full timeCalling clients to ascertain the correct details of their policies recently purchased. Calling clients to ascertain their level of satisfaction of service provision by our clients. Calling clients and doing administration and servicing of accounts. **Job Type**: Permanent **Salary**: R4,000.00 - R7,000.00 per month COVID-19 considerations: Covid 19...
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Call Centre Administrative Clerk
1 week ago
Fourways, South Africa StaffCentral Consulting Full time**Job Duties/Responsibilities will include**: Manage and schedule relevant meetings in diaries (internal and external) as well as rescheduling and cancelling where necessary Screen meeting requests by assessing the importance and urgency Receive and welcome external stakeholders in a professional manner Prepare documentation for meetings timeously and...
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Contact Centre Agent
1 day ago
Fourways, South Africa Leroy Merlin Full timeYour responsibility is also to project a professional company image through voice and online interactions. Job Responsibilities: - Providing customers with the organization’s service and product information - Handling and resolving customer complaints regarding product sales to customer service problems. - Recording details of comments, inquiries,...
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Head of Department: Contact Centre
1 week ago
Fourways, South Africa Leroy Merlin Full time**Purpose of the role** To provide strategic management of Contact center, people and resources in the department, to ensure excellent customer service and sustainable growth of the department’s customer satisfaction ratings. Plan and prepare the department for future business needs and growth You should have exceptional communication, interpersonal, and...
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Customer Service Consultant
3 days ago
Fourways, South Africa Telesure Careers Full timeTelesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long and short term insurance providers. Our portfolio includes South Africa’s most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dial Direct, Virseker and 1Life. Employee Benefits Administration via our Hippo...
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Team Lead: Business Insurance
10 hours ago
Fourways, South Africa Telesure Careers Full timeWe have exciting opportunity for a Super Hero Manager and we are looking for highly enthusiastic, driven, self-motivated, friendly individuals who are passionate about creating exceptional relationships and world class experiences with our customers in our Business Insurance Department based in our Dainfern Offices, Fourways, South Africa. The Customer Care...
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Sales Consultant
10 hours ago
Fourways, South Africa Telesure Careers Full timeTelesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long and short term insurance providers. Our portfolio includes South Africa’s most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. Employee Benefits Administration via our Hippo...
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Customer Service Consultant
1 day ago
Fourways, South Africa Telesure Careers Full timeTelesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long and short term insurance providers. Our portfolio includes South Africa’s most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. Employee Benefits Administration via our Hippo...
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Customer Service Consultant
2 days ago
Fourways, South Africa Telesure Careers Full timeTelesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long and short term insurance providers. Our portfolio includes South Africa’s most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. Employee Benefits Administration via our Hippo...
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Operations Consultant
1 day ago
Fourways, South Africa Telesure Careers Full timeThe Operations Consultant provides effective customer service with the purpose of retaining customers and building strong customer relationships. Focus on understanding customer needs and providing a fit for purpose solution whilst meeting various KPI's. Focus on growth of brand and process alternative solutions to meet customer needs. **Job Functions**...
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Sales Consultant
2 days ago
Fourways, South Africa Telesure Careers Full timeTelesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long and short term insurance providers. Our portfolio includes South Africa’s most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. Employee Benefits Administration via our Hippo...
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Lead Administrator
3 days ago
Fourways, South Africa Telesure Careers Full timeAn exciting and challenging career opportunity is currently available in the Hippo division within the Sales discipline. The Hippo Lead Administrator contributes to the organisational goals by converting leads to policies in a professional manner, with a view to retaining clients and ensuring satisfaction. **Job Functions** Call Centre **Industries**...
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Team Lead Sales
1 week ago
Fourways, South Africa Telesure Careers Full timeTelesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long and short term insurance providers. Our portfolio includes South Africa’s most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. Employee Benefits Administration via our Hippo...
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Commercial Claims Consultant
2 days ago
Fourways, South Africa Telesure Careers Full timeTelesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes shortterm insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform. Our origins date back to 1 June 1985, and we have since grown into a group of...
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Team Lead: Liabilities
1 day ago
Fourways, South Africa Telesure Careers Full timeTelesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long and short term insurance providers. Our portfolio includes South Africa’s most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. Employee Benefits Administration via our Hippo...
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Collection Consultant
1 day ago
Fourways, South Africa Telesure Careers Full timeTelesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long and short term insurance providers. Our portfolio includes South Africa’s most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. Employee Benefits Administration via our Hippo...
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Fourways, South Africa Telesure Careers Full timeTelesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long and short term insurance providers. Our portfolio includes South Africa’s most loved and recognisable brands such as 1stfor Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. Employee Benefits Administration via our Hippo...
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Team Lead
2 days ago
Fourways, South Africa Telesure Careers Full timeTelesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes short term insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform. Our origins date back to 1 June 1985, and we have since grown into a group of...
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Team Lead: Legal Services
2 days ago
Fourways, South Africa Telesure Careers Full timeTelesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long and short term insurance providers. Our portfolio includes South Africa’s most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. Employee Benefits Administration via our Hippo...