Contact Centre Administrator

**Gauteng**, Centurion** **(Market related)** CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is...

We have an exciting opportunity for a young and energetic person to join our Contact Centre. Duties and Responsibilities: - Customer relationship building management - Provide customers with product and service information - Problem solving tasks during shift - Handle and take full responsibility for customer related queries Key Competencies and Skills -...

Job Summary:We are seeking a highly skilled Call Centre Manager to lead our team in Midrand. The ideal candidate must have a Bachelor's degree in Marketing and a minimum of 4 years of experience in a senior position within a manufacturing environment. Proficiency in CRM is required.

Purpose: To undertake the day-to-day management of the Centre, building maintenance, customers, and team members. To implement new ideas to keep improving customer service and business performance through efficient management of the centre. Responsibilities of this role (critical performance areas): Assist in supervision and evaluate work activities of...

Minimum requirements: - Demonstrated success in managing contact centres - Proven ability to work independently and efficiently manage a contact centre - 10+ years of management experience in a contact centre environment (Operations) - Bachelor's degree / Diploma in a relevant field (e.g., business administration, finance) preferred; relevant experience...

**Salary**: R45 000 per month, Negotiable, depending on experience **Benefits**: Provident Fund **Working hours**: Monday - Friday 08:00- 17:00 Our client a firm specialising within the Pharmaceutical industry has an opportunity for an experienced Call Centre Manager to join their firm based in Centurion area. **Minimum requirements**: - Demonstrated...

Gauteng , Centurion R7 000R9 000 Monthly Call Centre Agent - Centurion - Gauteng A fast-growing company in Centurion is looking to employ a **Call Centre Agent.** **Duties and Responsibilities**: - Meet and exceed sales targets and KPI's - Build and develop an existing client base - Build and develop new potential business - Present, promote, and...

Job Summary:Ampath Trust is seeking a skilled Call Centre Support Team Member to provide exceptional customer service and support in our Call Centre team.About the Role:This position involves operating the switchboard, referring client queries, and performing switchboard administrative tasks.Key Responsibilities:Operate the switchboard to correctly refer...

**We are hiring Call Centre Support Agents**: **About the Call Centre Support Agents position**: The agent will be responsible for providing a telephonic support function to customers, Fitment Centres, and CTFM branches and for monitoring and fast-tracking recoveries for SVS-installed vehicles. To monitor and liaise recoveries for SVS Customer vehicles and...

1.1. Key Performance Areas and responsibilities: - Sales Call Centre Management - Client Experience - Administration - Business Development 1.2. Duties and Responsibilities: Management - Oversee all day-to-day FTTH Telesales operations. - Manage agents’ productivity by monitoring and evaluating their performance, with a focus on the behaviours that...

Job Summary:Ampath Trust is seeking a skilled Front Desk Administrator to provide exceptional customer service and support in our Call Centre team. About the Role:This position involves coordinating the effective operation of the call centre management system, ensuring continuous workflow and providing timely assistance to clients.Key...

**DUTIES AND RESPONSIBILITIES** - Create scorecards providing accurate feedback - Listening to and assessing calls - Provide accurate feedback - Report on any trends or patterns that may be occurring - Filter information regarding non-compliance to Floor Manager - Document and maintain scorecard on all assessments conducted - Ensure that you meet quantity...

Stonebridge HR Solutions is seeking a skilled Call Centre Team Member to provide exceptional customer service and support. In this role, you will be the primary point of contact for customers, responding to their inquiries and resolving any issues that may arise.You will be working in a fast-paced environment, handling multiple customer interactions...

Gauteng, Centurion - R 8000 - R 12000 Our client in the telecommunications industry has an opening for a Call Service Centre Agent to join their team in Centurion **Minimum requirements**: - Matric - Fluent in Afrikaans and English - Computer literate - At least two years' experience in customer service - Ability to multi-task and work under...

We are hiring a Call Centre Support Agent.This position is responsible for providing telephonic support to customers, Fitment Centres, and CTFM branches. Monitoring and fast-track recoveries for SVS-installed vehicles. To monitor and liaise recoveries for SVS Customer vehicles and to provide a support function to all our customers, Fitment Centres, and CTFM...

Structure, Grade & Reporting Job grade/level S4 Business Unit Converged Communication Department Unified Collaboration & Data Networks Position reports to Executive: Business Development Span of Control 0-5 Core Description The Business Development Manager will work with the various BCX Sales Teams to drive new business in Unified Collaboration, focusing on...

We are looking for a customer orientated individual with excellent communication skills and strong organisational skills. You will be responsible in facilitating of the day-to-day administrative areas of Alternative Channels including External Call Centres, Group Schemes, Multi Level Marketing and all other relevant projects pursued in the Alternative...

Job title : Senior AdministratorJob Location : Gauteng, CenturionDeadline : April 17, 2025Quick Recommended LinksJobs by Location Job by industries RequirementsGrade 12 (NQF Level 4) 4-6 Year's experience in an Insurance administration environment Employee benefits experience is essential Extensive industry knowledge and product knowledge as well as...

Our client is seeking an experienced Distribution Center Manager to oversee the operations of a small-scale distribution centre.JHB | Permanent | NegotiableYour primary responsibilities will include managing stock and restocking of units, ensuring meticulous record-keeping, and maintaining food safety and quality assurance protocols.You will also foster and...

**Call Centre Service Agent** **COMPANY DESCRIPTION** A vacancy for a Call Centre Service Agent exists within a reputable and well-known multinational corporation. The successful individual will be required to work on-site at the call centre in Port Elizabeth. Product training will be given. A demonstrated history as a call centre service agent is a...