Labour Relations Practitioner

4 months ago

Kruger National Park, South Africa South African National Parks Full time

A position exists for a Labour Relations Practitioner in the Human Capital Management Department, reporting to the General Manager: Labour Relations.

**Purpose of the Job**:
To defend cases at the Commission for Conciliation, Mediation and Arbitration (CCMA), facilitate the resolution of disputes between employees and supervisors, co-ordinate grievances and disciplinary investigations, render an advisory service, conduct training on labour relations issues in order contribute to a sound labour relations climate.

In addition, the incumbent is expected to attend grievance and disciplinary hearings, and render an advisory service to both management and employees; including office administration by attending to correspondences, coordinating meetings, workshops, and events, keeping a proper records management system and administering the flow of information.

**Location**:
KRUGER NATIONAL PARK

**Requirements**:

- National Diploma in Labour Relations or Human Resources
- A degree in Human Resources or Advance Diploma in Labour Relations will be an added advantage
- 3 to 4 years of relevant experience
- Mediation and facilitation skills
- Sound knowledge of all labour legislation, policies, regulations, processes and procedures
- Excellent interpersonal skills
- Presentation and analytical skills
- Organising resources to meet agreed objectives
- Effective written and communication skills
- Report writing skills
- Planning, organising and conflict management skills
- Listening and customer-centric skills
- High Level of accuracy and attention to detail
- Time management and interpersonal skills
- Skills & Personal Attribute
- An excellent command of the English language - spelling, grammar and punctuation.
- Good keyboard skills (ability to type 60 wpm).
- Good customer service orientation, excellent interpersonal skills and good Telephone Etiquette;
- Valid Driver’s Licence.

**Responsibilities**:

- Provide advisory services on disciplinary and grievances investigations and hearings based on applicable policies, standard operating procedures, best practices and applicable legislation.
- Attend, represent and successfully defend SANParks’ cases at the Commission for Conciliation, Mediation and Arbitration (CCMA)
- Research case law and or outcomes of previous internal cases and advise both line management and employees.
- Provide training on policies and standard operating procedures.
- Track clients’ enquiries and give feedback.
- Setting up and coordinating meetings with internal stakeholders
- Liaise with line management, employees and trade unions.
- Register and update all disciplinary, grievances and appeals actions on HCM systems.
- Ensure documentation and storage of all information.
- Monitor compliance to stipulated timeframes to the Disciplinary and Grievance Standard Operating Procedures
- Ensure capacity building and compliance to relevant labour legislation and codes of good practice (conduct joint training interventions on rights and responsibilities of employees, policies and procedures, and role of shop stewards; between line management, employees and shop stewards).
- To track and co-ordinate the details of grievances, disciplinary hearings and CCMA cases so that they are conducted and concluded within the stipulated timeframe.
- Assess risks associated with grievances and disciplinary actions and propose remedial action to General Manager: Labour Relations
- Monitor line management and employees’ adherence to collective agreements.
- Monitor and accurately administer trade union membership in accordance with organisational rights agreements.
- Ensure documentation and storage of all information.
- Maintain clear communication and update clients on a continuous basis.
- Maintaining detailed records, filling records in a manual system, completing routine administration, keeping an appropriate diary
- General office administration and procedures such as typing of reports, taking minutes at meetings, registering and distributing mail, faxing, drafting responses to correspondences and copying documents.
- Arranging appointments, maintaining a diary, sorting incoming mail, procuring stationery for the section
- Co-ordinate labour relations related logistics in general
- Administer, monitor, track and compile trade union membership reconciliation report
- Analysing numerical and written information
- Assisting in creating a climate of trust, co-operation, and stability in order to stimulate a harmonious and productive working environment which contributes to a respected reputation.

**Please Note**:

- The appointment will be made in accordance with SANParks employment equity plan.

**Salary**:
R338,044.78 - R552,147.84

**Paterson Grade**:
C4

**How To Apply**:
**Simon Marutha**:

- Human Capital Management_
- Postal Address: Private Bag X402 Skukuza 1350

**Documents Required**:
Applicants in possession of foreign qualifications are to submit evaluated results by the South African Qualif

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