Guest Relations Coordinator

**A popular, high volume full-service hotel is seeking to appoint an exceptional Guest Relations Manager.** **Responsibilities**: - Managing Guest Relations Officers as well as Porters & Concierge - Managing all Guest relations administration, follow-up, feedback, and initiatives - Keeping every department informed as to which guests are coming, staying...

**Key Responsibilities**: - Lead and supervise the guest relations team, including guest services associates and concierge staff, to ensure the highest levels of service and professionalism **onboard the cruise ship**. - Serve as the primary point of contact for guests, addressing inquiries, requests, and concerns in a prompt, courteous, and efficient...

**_Our client in the hospitality industry is urgently looking to employ a Guest Relations Officer at their organization_** **_Location:_**: - Clanwilliam, Western Cape_ **_Requirements:_** - _ Matric_ - _ Diploma in Hospitality_ - _ Must have at least 2 years experience in a 5* Lodge / Hotel or 1 years experience in a Front Office environment_ - _...

**RESPONSIBILITIES**: - Welcome and introduce Lodges and Spa to guests; - Provide upscale guests service experience for all guests throughout their stay; - Monitor daily bookings and ensure assigned rooms are prepared prior to check-in; - Oversee check-in and check-out procedures, including reservations and financial transactions rooms; - Promptly address...

The Guest Relations Manager plays a crucial role in creating goodwill amongst the visitors by providing excellent services to its customers. He/She is responsible for making the stay of customers pleasant and comfortable and taking care that all the issues have been solved promptly, so as to ensure better customer satisfaction. KEY RESPONSIBILITIES -...

New opportunity has become available as Guest Relations Office with this award winning wine estate complex in the Cape Winelands area. As Guest Relations Officer you’ll be the heart of service standards, guest satisfaction & an excellent inter-departmental communicator, assisting in coordination of all estate departments & optimizing revenue. For this...

We are looking for a Guest Relations Officer to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. Guest Relations Officer responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. You will also make sure our front-desk...

Career Growth, Hospitality Recruitment are looking for a Guest Relations Manager who will be responsible for ensuring that the guests’ experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Manager serves the needs of our guests and exceeds guests’ experience. Main Responsibilties - Welcome...

This role is ideal for someone passionate about hospitality, with excellent communication skills, and a desire to deliver unforgettable guest experiences. As the Guest Relations Officer, you will be the face of the estate, ensuring guests receive a warm welcome and have their needs met from arrival to departure. **Key Responsibilities**: - Greet and...

Promoting all revenue outlets of the hotel. - Booking of Tours for the guests - Booking and recommending of other services for the guests: e.g.: massages, baby sitting, theater seats, movie tickets etc. - Ensuring thorough knowledge of restaurant and tours (both company and destinations) to recommend to guests - Taking care of all restaurant bookings for...

ITC Hospitality Group, a 4 & 5-star corporate and leisure accommodation specialist based in Cape Town, is seeking to employ an outgoing and energetic brand ambassador to the role of Guest Relations Manager (GRM). **Job Title: Guest Relations Manager** **Responsible to: Operations Director** **Salary: Based on qualifications and experience** **Minimum...

A 5* Boutique Hotel seeks Guest Relations Officers to join their team. The main task is to ensure that the needs and requests of the Guests are met, and that each Guest has a memorable stay ,This position has the responsibility of dealing with Guest daily. The duties include Guest handling as well as performing administration tasks.You are required to...

**Guest Relations Officer - Luxury Hotel - V&A Waterfront** **Salary Package: R9500 + Provident Fund** **A great opportunity for a polished, well-spoken & professional individual to be part of the team!** - As Guest Relations Officer you will assist the Front-office & Duty Managers with processing of reception procedure, using the appropriate systems. -...

We have an opportunity for an **Guest Relations Officer **to join our team in Stellenbosch on a full time basis. **REQUIREMENTS** - Grade 12 - Preferably 2 years previous experience - Passionate about the hospitality industry - Excellent interpersonal - & communication skills, written and verbal (in person and telephonic) - Strong customer service...

**RESPONSIBILITIES**: - Welcome and introduce Lodges and Spa to guests; - Check-in and check-out guests; - Pass all relevant guest information on to various departments as required; - Assist guests with bookings, tours and transfers, build and create guests’ itineraries; - Ensuring that all guest information and rates are correct; - Guests’ liaison to...

A 5* Luxury Hotel seeks a Guest Relations/ Concierge to join this world class Hotel. - Gather, summarize, and provide information to guests about the property and the surrounding areas. The hotel concierge is expected to be an **EXPERT** of the local area. - Answer telephonic calls and assist guests with special requests, questions, or concerns. - Designing...

**Scope and General Purpose**: Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay. They also form strong and lasting relationships with guests and provide information about additional hotel services. **Main...

New opportunity has become available as Duty Manager i/c of Guest Relations with this award-winning wine estate complex in the Cape Winelands area. As Duty Manager i/c of Guest Relations you’ll be the heart of service standards, guest satisfaction & an excellent inter-departmental communicator, coordinating all estate departments & optimizing...

**About**: Our Hospitality client is a world-class destination offering culture, cuisine, golf and entertainment. **Position Overview**: Our client is a renowned 5-star wine estate. They are looking for an exceptional **Guest Relations Officer** to ensure their guests have an unforgettable experience from arrival to departure. This is a unique opportunity...

**The Twelve Apostles Hotel and Spa** **Guest Liaison Officer (Permanent - Part-Time)** **Job Summary**: We are recruiting for a passionate and detail orientated Guest Liaison Officer to provide exceptional personalised service to our guests at all times by anticipating guests needs and exceeding expectations. **Organisational Positioning**: -...