Concierge / Guest Relations

A 5* Luxury Hotel seeks a Guest Relations/ Concierge to join this world class Hotel. - Gather, summarize, and provide information to guests about the property and the surrounding areas. The hotel concierge is expected to be an **EXPERT** of the local area. - Answer telephonic calls and assist guests with special requests, questions, or concerns. - Designing...

The Concierge of this luxury 5* Hotel plays a vital role in ensuring every guest that visits leaves with a long lasting impression of wanting to return. **DUTIES AND RESPONSIBILITIES** - Gather, summarize, and provide information to guests about the property and the surrounding areas. The hotel concierge is expected to be an **EXPERT** of the local area. -...

**URGENT** IMMEDIATE START** We are seeking a Guest Liason Concierge to lead our clients luxurious villa based in Clifton Responsibilites and Requirements - Greeting guests/customers - Manage guest/customer complaints - Taking messages - Managing mail, luggage and deliveries - Perform basic administrative/secretarial/reception duties - Running errands to...

**A popular, high volume full-service hotel is seeking to appoint an exceptional Guest Relations Manager.** **Responsibilities**: - Managing Guest Relations Officers as well as Porters & Concierge - Managing all Guest relations administration, follow-up, feedback, and initiatives - Keeping every department informed as to which guests are coming, staying...

**Guest Relations Manager** - ** ABOVE POSITION RELATED EXPERIENCE IN A 4/5 - ESTABLISHMENT**: - Managing Guest Relations Officers as well as Porters & Concierge - Managing all Guest relations administration, follow up, feedback, and initiatives - Keeping every department informed as to which guests are coming, staying and leaving and special requests. -...

**Head Concierge** At Cape Grace Hotel, managed by Accor, our Front Office Department, thrive with the commitment of Colleagues and Leaders who model our values of Respect, Integrity, Teamwork Accountability and Excellence. Head Concierge plays a vital role in ensuring every guest that visits Cape Grace Managed by Accor leaves with a long-lasting impression...

**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

Our 4-star, luxury boutique hotel in Gardens seeks a meticulous, detail-oriented reservations manager with guest relations skills to handle bookings and guest services (Concierge) for the property. This flexi-time, permanent position requires an individual with exceptional customer service skills, excellent written English, a high degree of dedication and...

**Key Responsibilities**: - Lead and supervise the guest relations team, including guest services associates and concierge staff, to ensure the highest levels of service and professionalism **onboard the cruise ship**. - Serve as the primary point of contact for guests, addressing inquiries, requests, and concerns in a prompt, courteous, and efficient...

Main Duties/Responsibilities § The ability to supervise bell staff to ensure the smooth arrival and departure of guests, proper handling of luggage, and follow-up on guest request. § The ability to provide accurate information to guests in a courteous manner; fill all reasonable guests request and requirements; anticipates guests needs. § The ability to...

Main Duties/Responsibilities§ The ability to supervise bell staff to ensure the smooth arrival and departure of guests, proper handling of luggage, and follow-up on guest request.§ The ability to provide accurate information to guests in a courteous manner; fill all reasonable guests request and requirements; anticipates guests needs.§ The ability to take...

We are looking for a Guest Relations Officer to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. Guest Relations Officer responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. You will also make sure our front-desk...

Concierge Supervisor A Concierge Supervisor serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. **What will I be doing?** A Concierge Supervisor will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel,...

ITC Hospitality Group, a 4 & 5-star corporate and leisure accommodation specialist based in Cape Town, is seeking to employ an outgoing and energetic brand ambassador to the role of Guest Relations Manager (GRM). **Job Title: Guest Relations Manager** **Responsible to: Operations Director** **Salary: Based on qualifications and experience** **Minimum...

Junior Concierge (11649) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’...

This role is ideal for someone passionate about hospitality, with excellent communication skills, and a desire to deliver unforgettable guest experiences. As the Guest Relations Officer, you will be the face of the estate, ensuring guests receive a warm welcome and have their needs met from arrival to departure. **Key Responsibilities**: - Greet and...

Assistant Head Concierge (14098) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...

Luxury Hotel in Stellenbosch / Brackenfell area is looking for a Guest Relations Assistant. **Responsibilities**: - Ensure a seamless guest experience through the related processes and procedures including guest’s arrival and check-in, guest relations and interactions, departure, check-out and billing - Concierge services - Recommendations, upselling and...

Hospitality Jobs Africa is seeking an experienced and passionate Operations Manager to join our client’s team based in Cape Town. Our client is a luxury travel concierge service provider, specializing in luxury villas and apartment accommodation complimented with hotel like services. If you have a background in luxury travel and concierge services, possess...

**The Twelve Apostles Hotel and Spa** **Front Office** **Job Summary: Assistant Concierge (Permanent)** This position offers variety and freedom from repetition and opportunities to interact with diverse people on a daily basis where your leadership and assertiveness skills will be used as part of a highly effective team; whilst operating within clearly...