Food & Beverage Manager - Camps Bay

5 months ago

Camps Bay, South Africa HotelJobs.co.za Full time

5* Hotel in Camps Bay is currently recruiting for an experienced Food & Beverage Manager, responsible for leading and organising the F&B Team, ensuring highest guest service level in accordance with brand standards whilst looking after the financial success of the department.

**Responsible for**:
**Manage the F&B Team in accordance with brand principles by**:

- Ensuring constant floor presence during peak operational times; interacting with both staff and guests, taking personal responsibility for every guest and staff situation, seeing it through to its solution.
- Ensuring that all staff appraisals are completed timeously
- Nurturing a positive and honest relationship with employees with the goal of achieving performance of excellence and high levels of staff retention.
- Actively involved in the training and development of each team member
- Recommending updates to hotel policies and procedures, in order to maintain high standards and provide the best possible service
- Take an active role in the OPCO committee and when required lead as chairman

**Manage the day-to-day operations of the F&B department by**:

- Supporting the outlet management in the day-to-day operation
- Developing Food & Beverage concepts, menus and pricing together with the Executive Chef
- Planning and executing food and Beverage special events and make contributions to promotional ideas to drive revenue and PR
- Ensuring the Food & Beverage department is properly resourced with necessary operating equipment, consumables, staff and beverage
- Ensuring that all stock is appropriately stored and controlled; and take responsibility for stock variances
- Ensuring that all revenue is properly generated and accounted for by controlling all billing procedures, ensure that all revenue is recorded; that cash-ups are completed according to procedure; and that all pricing is in line with budgeted %GP.
- Managing operating costs

**Manage and control Food and Beverage stock by**:

- Ensure that the beverage cost remains in line with budget
- Implement and manage wastage
- Ensure that the cellar store, freezer, chemical room and gas room are managed and controlled
- Ensuring sufficient stock, mínimal wastage and best pricing
- Ensure that all purchase orders are checked and that the Food and Beverage Cost controller and Store man manages the stock store correctly
- Ensure the smooth running of monthly Food and Beverage stock take.

**Assume the duties of the Hotel Weekend MOD as and when required**:

- Attendance of the Morning Meeting
- Ensure that inspections of the entire hotel is made and any challenges are addressed
- Presence and support in the F&B Outlets and the Front Office lobby
- Ensuring that rooms have been prepared in accordance with hotel standards
- Ensure that the rooming procedures and food and beverage services are tested against Hotel standards
- Ensure that thorough reports of the week-end inspections, challenges and successes is submitted to the Executive team

**Requirements**:

- Diploma in Hotel or Food and beverage Operations
- Must have at least 10 years’ experience in a 5* Hotel or Fine Dining Establishment
- Food and Beverage management experience
- WSET Wine Level 2 or similar advantageous
- Fluency in English, Xhosa and/or Afrikaans advantageous
- Computer literate with working knowledge of Microsoft Outlook, Word and Excel
- Exposure to a Stock Management Systems (FnBShop & Micros advantageous)
- Neat with high regard for personal hygiene and presentation
- Solid English verbal communication skills
- Experience in F&B administration, food ordering and stock and cost control
- Proven ability to train and manage people
- Proven ability to be creative and innovative new revenue generating ideas.
- Able to work flexible hours, weekends and holidays

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