Vdi Published Applications

3 weeks ago

Midrand, South Africa Full Circle Resourcing Full time

Our client requires the services of an **Operations Engineer **(**Senior) - **Midrand/Menlyn/Rosslyn/Home Office rotation.
- **Amazing brand with cutting-edge technology**:

- **Excellent teams in Global team collaboration**:

- **High work-life balance with Flexible hours**:

- **Agile working environment**

**POSITION**:Contract until December 2026

**EXPERIENCE: 8-10 Years related working experience.**

**COMMENCEMENT**:As soon as possible

**QUALIFICATIONS/EXPERIENCE**
- A university degree in a relevant field of study (e.g., computer science, engineering, sciences, etc.) or a comparable qualification
- 5+ years
- Operations experience with Citrix VDI and App stack
- Experience with windows desktops and server support
- Experience with Windows Terminal Server
- Experience with software packaging and image creation
- Experience with hardware and software lifecycle
- Experience with ITIL processes (Problem, Incident, Change management)

**ESSENTIAL SKILLS**:

- Software package, installation & conversion tools, e.g. MSI,
- Experience in Analysis of Application Business needs and Requirements
- Experience in optimisation of functional areas, e.g. Server and Desktop Deployments, User experience and Published Applications
- Experience in Documentation of Published Application deployments
- Experience in Application Modernization and Application lifecycle management (ALM)
- Experience in legacy (e.g..vbs) and modern(e.g. MSIX, psadt) installation method
- General client & server OS (Windows, Red Hat, Linux, etc.) experience
- Experience in operation of Windows Servers and Windows multisession Desktop
- Experience in Windows Client (Windows 10 & 11) OS troubleshooting
- Experience with Active Directory and GPO
- Experience with Entra ID (Azure AD)
- Experience with Scripting (PowerShell, Python)
- Experience in troubleshooting infrastructure, network and integration issues
- Experience with VMWare Workspace One Access
- Experience with ITL processes (Incident, Change and Problem management)
- Plan and execute maintenance tasks (change management)
- Plan and execute infrastructure lifecycle tasks (technical lifecycle, change management)
- Resolve incident tickets
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

**ADVANTAGEOUS TECHNICAL SKILLS**
- Experience Citrix Netscaler (higher than 12.x) and Storefront
- Experience Citrix on VMware Hypervisor Stack (higher VMWare ESXi 6.x)
- Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services)
- Experience in operation, maintenance of VDI technologies (Microsoft and VMware Horizon)
- Experience Citrix XenServer (higher than 7.x)
- Experience in working with hyperconverged systems
- Experience with Scripting (PowerShell, Python etc.)
- Experience with monitoring systems
- Experience in optimization of functional areas, e.g., Server Deployments, User experience and Published Applications
- Automated problem remediation
- VMware Published Applications stack
- Understand Rest API technology

**ROLE**:

- Be part of a global team responsible for the development and operation of the GROUP Digital Workspace that includes the product Virtual Device (VDI).
- Our Product vision: We provide virtual desktops and apps within 10 minutes to our customers worldwide.
- The focus lies on worldwide delivery (Cloud & On Premises) of the virtual desktop, App and access infrastructure for internal and external partners.
- This product, as part of the Digital Workspace, offers a complex platform which allows the scaling of high-performance virtual desktops and apps.
- Our service delivery is for all company processes within the Group.
- Be involved in the maintenance and operation of a global GROUP Digital Workspace infrastructure for virtual devices.
- Be a maintenance and operations focused team member for our cloud and on premises VDI platforms.
- Make sure that the infrastructure for VDI platforms run smoothly
- Actively work on constantly improving operational excellence including automation and proactive monitoring approaches
- Collaborate with an international product team, external providers, vendors and end-users.
- Treat security as a first-class citizen
- Work closely with stakeholders, development teams in constantly improving our VDI platforms stability and availability
- Work with other IT teams on integration of new features and components
- **Main function**:

- Be responsible for the operations and standardization of the GROUP enterprise VDI infrastructure, platform and desktop components.
- Be responsible for the verification, planning and actioning of maintenance tasks together with other infrastructure teams
- Continuously work on improving the operational stability
- Work on automation of platform operations, troubleshooting and maintenance topics
- Install, configure, maintain and deploy virtual Apps and desktop images
- Installation, Configuration, and maintenance of RDSH servers, e.g., Windows Se

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