Technical Scheduler

2 weeks ago


Johannesburg, South Africa Samsung Customer Care Center Full time

Technical Schedular;
Supports field teams with technical support

Monitoring all technical requests received

Acknowledge of technical request from customer or Supporting structures

Troubleshoot technical issues

Diagnose and assist with technical issue

Resolve technical issue or refer to service delivery agent and service coordinator for further assistance

Updating customers

Sending quotes and invoices to the clients.

Providing final feedback to customer on resolution

Support Leader in resolving and achieving customers services

Ensure reporting is accurate and detailed

Ensure all customer interactions are recorded

Adhere to communication procedures, guidelines and Policies

Treat customers with respect and ensure professional courteous articulate communication with customers at all time.

Focus on quality and standards

Always listen to the customer’s requirements and requests

Always be professional when communicating to customers

**Salary**: R8 000,00 - R15 000,00 per month

**Education**:

- High School (matric) (required)

**Experience**:

- Scheduling: 3 years (required)
- Customer Service: 4 years (required)


  • Technical Scheduler

    2 weeks ago


    Johannesburg, Gauteng, South Africa Samsung Customer Care Center Full time

    Technical Schedular;Supports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further assistanceUpdating...


  • Johannesburg, South Africa Samsung Customer Care Center Full time

    Supports field teams with technical support Monitoring all technical requests received Acknowledge of technical request from customer or Supporting structures Troubleshoot technical issues Diagnose and assist with technical issue Resolve technical issue or refer to service delivery agent and service coordinator for further assistance Updating...


  • Johannesburg, Gauteng, South Africa Samsung Customer Care Center Full time

    Supports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further assistanceUpdating customersSending...

  • Project Scheduler

    3 weeks ago


    Johannesburg, South Africa thyssenkrupp Uhde South Africa (Pty.) Ltd. Full time

    Company Established in South Africa in 1959, thyssenkrupp Uhde South Africa is the local subsidiary of thyssenkrupp Uhde. Underpinned by a global footprint with local presence, we are a market-leading technology, engineering, construction and service partner for industrial plants and systems. Combining over 100 years of global experience with over 60 years...

  • Project Scheduler

    2 weeks ago


    Johannesburg, Gauteng, South Africa HR Genie Full time

    Our Client a Global Tech firm is seeking a Project scheduler to join their team in Johannesburg on a contract basis. They offer stability, growth, Competitive salary and a great working environment.Requirements: Drive the site migration schedule in an effective and strategic manner to ensure that the migration is completed within the schedule Create...

  • Scheduling Specialist

    2 weeks ago


    Johannesburg, Gauteng, South Africa Afrizan People Intelligence Full time

    Our client in the multimedia industry is currently searching for a consultant to assist on a 9 month contract as a scheduling specialist.You will be responsible for the accurate scheduling and positioning of commercials and sponsorships schedules across all channels, international and domestic, for Africa.Outputs Upload breaks on Landmark and ensure all...

  • Scheduler and Planner

    3 weeks ago


    Johannesburg, South Africa De Beers Group of Companies Full time

    Company Description - This role is responsible for the establishment and implementation of best practice in planning and scheduling for PMU projects in Anglo American Platinum Portfolio. Manage and interface with owner's team throughout the whole project lifecycle to ensure the successful implementation of the project. **Be part of the team. The team that...


  • Johannesburg, South Africa TotalEnergies Full time

    **Pays** Afrique du Sud **Lieu** South Africa **Lieu de travail** JOHANNESBURG-BIERMANN AV(ZAF) **Société employeur** TotalEnergies Marketing South Africa (Pty) Ltd **Domaine** Opérations Exploitation **Type de contrat** CDI **Expérience** Minimum 6 ans - Transport Degree/Diploma, or any Supply Chain, Production Management, or Business...


  • Johannesburg, Gauteng, South Africa TotalEnergies Full time

    PaysAfrique du SudLieuSouth AfricaLieu de travailJOHANNESBURG-BIERMANN AV(ZAF)Société employeurTotalEnergies Marketing South Africa (Pty) LtdDomaineOpérations ExploitationType de contratCDIExpérienceMinimum 6 ans Transport Degree/Diploma, or any Supply Chain, Production Management, or Business Degree / Diploma. Sound experience of transportation...

  • Project Planner

    3 weeks ago


    Johannesburg, South Africa Neoc_People Full time

    Our client in the Northern Suburbs of Johannesburg is on the look out for a Project planner/ Schedular. The perfect applicant should be passionate about procurement and construction, if this is you, call us today! **Job Experience & Skills Required**: - Minimum of ± 10-years experience as a construction lead in the mining industry (or equivalent). -...

  • Project Planner

    3 weeks ago


    Johannesburg, South Africa NEOC Digital Full time

    If your Fluent in French and English, there is an opportunity for a Project Planner/ Schedular in Northern Johannesburg! Our client in the Northern Suburbs of Johannesburg is on the look out for a Project planner/ Schedular. The perfect applicant should be passionate about procurement and construction, if this is you, call us today! **Job Experience &...


  • Johannesburg, South Africa NTT Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

  • Technical Manager

    2 months ago


    Johannesburg, South Africa SET Recruitment Consultants Full time

    **Technical Manager** **Market-related Salary** **Johannesburg** **Warranties** - Supervising of warranty assistant - Strategizing on processes or procedures and implementation to improve warrant process - Drafting and submission of warranty policy to directors - Overseeing daily operations of warranty department - Responsible for the receipt of all...

  • Technical Lead

    2 months ago


    Johannesburg, South Africa Optimal Growth Technologies Full time

    DESCRIPTION: RESPONSIBILITIES: - Overseeing daily technical operations - Assisting in training new employees and reviewing the high performing team - Coordinating with the tech support and development team in building technical solution and troubleshooting problematic areas - Analysing tech project briefs, requirements and deliverables - Preparing and...

  • Technical Lead

    2 months ago


    Johannesburg, South Africa Believe Resourcing Full time

    **About the Role**: **Responsibilities**: - Overseeing daily technical operations - Assisting in training new employees and reviewing the high performing team - Coordinating with the tech support and development team in building technical solutions and troubleshooting problematic areas - Analysing tech project briefs, requirements and deliverables -...

  • Technical Support

    4 weeks ago


    Johannesburg, South Africa She Recruits Full time

    Do you have a combined ability of sound technical knowledge and a passion to work with clients? Our Alternative Energy providing company is looking for a technical support agent to join the dynamic. The individual in this role will provide first line of product solutions/support for customer enquiries relating to Technical equipment. Qualifications Grade 12...

  • Specialist, Technical

    2 weeks ago


    Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, Baker Street 30 To scope, plan, design and deliver end to end solutions against required standards and timelines. To oversee and participate in technical solutions delivery, interpreting business requirements, defining technical tasks, engineer quality software, performing end...

  • Technical Support

    2 weeks ago


    Johannesburg, Gauteng, South Africa She Recruits Full time

    Do you have a combined ability of sound technical knowledge and a passion to work with clients? Our Alternative Energy providing company is looking for a technical support agent to join the dynamic. The individual in this role will provide first line of product solutions/support for customer enquiries relating to Technical equipment. QualificationsGrade 12...


  • Johannesburg, Gauteng, South Africa NTT Full time

    Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...


  • Johannesburg, South Africa Freedom Won (Pty) Ltd Full time

    **Key Responsibilities**: - Oversee the day-to-day operations of the Technical Support Team. - Act as a senior agent who will drive customer satisfaction through customer support. - Act as a mentor and provide oversight, coaching, and training to technical support staff. - Be the point of contact when it comes to technical escalations. - Record and track...