Marketing Sales and Operations Representative

4 weeks ago

Gauteng, South Africa Caterpillar Full time

**Career Area**:Marketing / Sales / Product Support**:
**Your Work Shapes The World**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it

**Primary roles of the incumbent include**:

- Advising dealers on marketing, sales and customer-related strategies, systems, and processes
- Counselling dealers in developing increased human performance capability such as identifying performance gap solutions
- Advising on existing and potential customer experience issues and improvement measures such as recommending ways to enhance market coverage and customer experience through training, technology enabled and bundled solutions, etc.
- Consulting with dealers on process improvement methods and assisting with process evaluation
- Overseeing and promoting programs that increase sales while achieving price realization and profit margins
- Continuing to develop required proficiency level in the specified capabilities and skills.

Incumbents, along with their manager, will direct their development and continual learning through experience and staying abreast of technology changes. Key learning comes from continued experience in the assigned territory or industry, enhancing communication and people relationship skills, improving problem solving and analysis techniques, building and using business skills, enhancing use of Caterpillar systems, and developing leadership abilities. Incumbents must stay abreast of industry and technology changes and relate those changes to Caterpillar, dealer, and customer needs.

**BACKGROUND/EXPERIENCE**:

- This position requires a college or university degree or equivalent experience. Incumbents usually have had 3 to 5 years prior experience in field assignments, normally as an Industry Rep and have demonstrated the ability to work independently and to communicate effectively with others in the work group, dealer personnel and customers. Incumbents will have demonstrated the ability to work on increasingly more complex assignments and provide direction to lower-level reps on project assignments.

**Additional Information**:
Caterpillar is an Equal Opportunity Employer and considers applicants for all positions. Caterpillar commits itself to the realization of employment equity goals as envisaged in the South-African

Employment Equity Act and policies relating to workplace equality. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network here.

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