Marketing Sales and Operations Representative

3 weeks ago

Gauteng, South Africa Caterpillar Full time

**Career Area**:
Sales

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

EAME Distribution’s mission is to deliver superior customer experience, profitable market leadership and services growth through industry-best distribution performance. We provide governance and administration of Cat® dealers across Europe, Africa, the Middle East, and Eurasia.

**Role Definition**

**What you will do**:

- Advising dealers on marketing, sales and customer-related strategies, systems, and processes
- Counselling dealers in developing increased human performance capability such as identifying performance gap solutions.
- Advising on existing and potential customer experience issues and improvement measures such as recommending ways to enhance market coverage and customer experience through training, technology enabled and bundled solutions, etc.
- Consulting with dealers on process improvement methods and assisting with process evaluation.
- Overseeing and promoting programs that increase sales while achieving price realization and profit margins.
- Continuing to develop required proficiency level in the specified capabilities and skills.

**What skills you will have**:

- Completed university degree in Engineering, Business or Finance or equivalent experience in Marketing and Sales and customer-related strategies.
- Proven experience in process improvement / process evaluation focused on customer experience.
- Exposure or experience in dealer performance capability management and performance gaps solution identification
- 3 to 5 years’ experience in field assignments, ideally in Marketing, Sales or Strategy in similar industry
- Experience in complex data analysis and Strategic execution.
- Ability to understand and influence impact around revenue, pricing and profit margins.
- Experience in market coverage, market research, market trends in a similar industry.
- Project Management certification and/or experience is an advantage.
- Proven experience in stakeholder management - influencing, driving execution, project governance, process mapping among others.

**What we offer**:
From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company.

You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

**Additional Information**:
Caterpillar is an Equal Opportunity Employer and considers applicants for all positions. Caterpillar commits itself to the realization of employment equity goals as envisaged in the South-African Employment Equity Act and policies relating to workplace equality. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

LI

**Posting Dates**:
June 10, 2024 - June 16, 2024
Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Join our Talent Community.

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