Early Stage Collections Admin Assistant
1 week ago
Early Stage Collections is looking for a driven individual to join our team that meets the requirements to fulfil this role.
- **Key Responsibilities**:_
- Providing product information and handling financial queries
- Answering inbound/outbound calls timeously
- Handling all queries inline with processes
- Administration function
- Working on ALL in house systems
- **Requirements**:_
- Matric
- Minimum 1 year call centre experience
- Excellent communication skills
- Ms office
- Languages-Zulu, Sotho, Xhosa Speaking
- Admin (minimum 2 years’ experience)
- Telephone etiquette
- Previous job experience (Call centre & Customer services)
- Excellent attendance required and a proven track record of quality work and initiative
- Self-motivated and pro active
- Team player
- Assertiveness and ability to adapt to change
- Able to prioritise and work under pressure
- Organised, positive and service orientated
- Professional at all times
- Attention to detail
- Use listening skills to identify the problem
- Receptive to client’s complaints and queries
- Ability to solve queries
Ability to Commute:
- Durban, KwaZulu-Natal 4001 (preferred)
Ability to Relocate:
- Durban, KwaZulu-Natal 4001: Relocate before starting work (required)
Application Deadline: 2024/03/04
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