Duty Manager

3 months ago


Hoedspruit, South Africa HotelJobs.co.za Full time

Luxury Lodge in the Hoedspruit area is looking for a Duty Manager (Restaurant & Beverage Control).
- To ensure that all guests have a tailor-made guest experience that is a World Class by understanding their personal needs through interaction.
- Take full responsibility for the running of the Guest Delight Division
- Ensure the smooth and efficient running of the Dining Room and Boma during service times
- Understanding personal guests needs through interaction
- Building relationships with new and repeat guests
- Promote and instil an ethic of Guests Care and Guests Interaction with in the Guest Delight Service Team
- Build upon the existing guests experience to create new ideas and to ensure the product remains fresh and modern
- Full responsibility for the running of the Beverage Stock Control Division in the Guest Delight Service Department by assisting the Food & Bevereage Manager
- Implementing and maintaining a daily Stock Management & Control System
- Ensure adequate stock levels
- Daily administrative functions, stock takes and reconciliation of sales vs charges vs stock use
- Purchasing for beverage stock.

**Requirements**:

- Diploma in Hospitality or Lodge Management
- Minimum 3 - 5 years Hospitality Management experience in a 5-star boutique operation or Big 5 reserve with in a similar lodge environment;
- Beverage knowledge
- Strong Administrative Skills
- Experience in Purchasing, Stock Control Systems and Stocktakes;
- Stock Control Experience
- Hospitality and Service training experience;
- Code 8 Driver’s License
- Computer literate
- PAN knowledge will be an advantage


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