Duty Manager | Waterside

3 weeks ago


Hoedspruit, South Africa The Royal Portfolio Full time

The main purpose of the Duty Manager at Waterside is to manage and control the daily operations of the lodge. To ensure the very highest levels of guest satisfaction, in line with the purpose of the company which is "to give our guests a complete experience and a perfect stay" .


MAIN DUTIES & RESPONSIBILITIES

  • Ensure complete guest interaction and satisfaction at all times.
  • Monitor health and safety throughout the lodge.
  • Overseeing day-to-day operations.
  • Constantly communicating guest moves and needs with all departments of the lodge.
  • Be the point of contact for guests and anticipate and cater for their every need.
  • Be present and create management presence.
  • Ensure the smooth running of all service areas and assist all Front of House staff if and when needed.
  • Guide agents, journalists and guest site inspections around the properties.
  • Assisting all department HODs and staff, as and when required
  • Living, Breathing and Understanding the company’s purpose and values and ensure that the lodge is immersed in the TRP Culture.

REQUIREMENTS & QUALIFICATIONS

  • Tertiary qualification in Hospitality (Required)
  • 5 years’ experience in a luxury 5* establishment (Required)
  • 3 years’ Lodge Management Experience (Required)
  • 3 years’ Room Division Experience (Preferred)
  • 3 years’ Food & Beverage Experience (Preferred)
  • 3 years’ Housekeeping Experience (Preferred)
  • Strong English verbal and written communication skills
  • Systems - Micros (POS), Opera (PMS), Microsoft Office
  • Driver's license is essential

It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.

South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.

It is a requirement of the Thornybush Nature Reserve is that all staff undergo a pre-employment polygraph test.



  • Hoedspruit, South Africa The Royal Portfolio Full time

    The main purpose of the Duty Manager at Waterside is to manage and control the daily operations of the lodge. To ensure the very highest levels of guest satisfaction, in line with the purpose of the company which is _"to give our guests a complete experience and a perfect stay"_. MAIN DUTIES & RESPONSIBILITIES - Ensure complete guest interaction and...


  • Hoedspruit, South Africa Jobted ZA C2 Full time

    The main purpose of the Duty Manager at Waterside is to manage and control the daily operations of the lodge. To ensure the very highest levels of guest satisfaction, in line with the purpose of the company which is "to give our guests a complete experience and a perfect stay". MAIN DUTIES & RESPONSIBILITIES - Ensure complete guest interaction and...


  • Hoedspruit, South Africa The Royal Portfolio Full time

    The main purpose of the Duty Manager at Waterside is to manage and control the daily operations of the lodge. To ensure the very highest levels of guest satisfaction, in line with the purpose of the company which is "to give our guests a complete experience and a perfect stay".MAIN DUTIES & RESPONSIBILITIESEnsure complete guest interaction and satisfaction...


  • Hoedspruit, South Africa The Royal Portfolio Full time

    The Maintenance Handyman at Waterside works closely with the Maintenance Manager to ensure that all lodge Maintenance requirements are met and kept at the highest Royal Portfolio standards. This position is an integral role in ensuring that Waterside meets the purpose of The Royal Portfolio, which is _“to give our guests a complete experience and a perfect...


  • Hoedspruit, South Africa The Royal Portfolio Full time

    The main purpose of the **Front Office Supervisor** at Waterside is to oversee the management and control of the daily operations in the FO department, including the Curio Shop. This is to ensure that the standards of the Royal Portfolio are met, if not exceeded, and in order to contribute to our purpose which is "To give our guests a complete experience and...

  • Duty Manager

    3 months ago


    Hoedspruit, South Africa HotelJobs.co.za Full time

    Hospitality and Outdoor - New Vacancy - Duty Manager Luxury Lodge - Hoedspruit Description: - Ensure the smooth and efficient running of the Dining Room and Boma during service times each day - Understanding personal guests needs through interaction - Building relationships with new and repeat guests - Implementing and maintaining a daily Stock Management...

  • Duty Manager

    6 months ago


    Hoedspruit, South Africa HotelJobs.co.za Full time

    Luxury Lodge in the Hoedspruit area is looking for an experienced Duty Manager. **Responsibilities**: - Meticulous in all aspects of managing the lodge - Managing, Overseeing and Disciplining Staff - Staff training and development - Assisting the marketing manager to get content for social media - Hosting Duties - Allocation of Airport Transfers -...

  • Fo Duty Manager

    2 months ago


    Hoedspruit, South Africa HotelJobs.co.za Full time

    **Job Opportunity: Front Office Duty Manager - 5-Star Game Lodge** Are you a skilled Front Office professional with a flair for delivering exceptional guest experiences? Our prestigious 5-star game lodge is searching for an experienced Front Office Duty Manager to lead our team and ensure each guest’s stay is flawless from check-in to check-out. **Role...

  • Duty Manager

    3 months ago


    Hoedspruit, South Africa HotelJobs.co.za Full time

    **Duty Manager - Hospitality.** Exclusive 5* Game Lodge Hoedspruit **Key responsibilities include**: - To ensure that all guests have a tailor-made guest experience that is a World Class by understanding their personal needs through interaction. - Take full responsibility for the running of the Guest Delight Division; Dining Room; Boma, early morning tea,...


  • Hoedspruit, South Africa HotelJobs.co.za Full time

    Hospitality and Outdoor - New Vacancy - Food & Beverage Duty Manager Luxury Lodge - Hoedspruit Description: - Full responsibility for the running of the Stock Control Division in the Food & Beverage Department and the arranging of Guest Delights - Implementing and maintaining a daily Stock Management & Control System - Ensure adequate stock levels:...


  • Hoedspruit, South Africa HotelJobs.co.za Full time

    To ensure that all guests have a tailor-made guest experience that is a World Class by understanding their personal needs through interaction. - Take full responsibility for the running of the Guest Delight Division including the following: - Guests Delight Service: - Warm Welcome to all Guests; - Ensure the smooth and efficient running of the Dining Room...


  • Hoedspruit, South Africa Bright Placements Full time

    Front Office Duty Manager Wanted – Join Our 5-Star Team!Are you passionate about delivering unforgettable guest experiences? Do you thrive in a fast-paced environment and have an eye for the finer details that make luxury hospitality stand out? We are searching for a dedicated and dynamic Front Office Duty Manager to elevate our 5-star establishment to...

  • Foh Duty Manager

    6 months ago


    Hoedspruit, South Africa HotelJobs.co.za Full time

    Luxury Game Lodge close to Hoedspruit is looking for a FOH Duty Manager. - Hosting of Guests - In charge of the Curio Shop - Admin work when the GM is off - F&B ordering when the GM is off - Weekly bar stocks **Requirements**: - At least 3 years’ overall experience in a 5* Safari Lodge environment. - Valid Drivers License - Excellent communicator -...


  • Hoedspruit, South Africa The Royal Portfolio Full time

    The main purpose of the Duty Manager at Malewane Lodge is to manage and control the movements of our guests and the daily operations of the lodge. To ensure the very highest levels of guest satisfaction, in line with the purpose of the company which is "to give our guests a complete experience and a perfect stay".MAIN DUTIES & RESPONSIBILITIESEnsure complete...

  • F&b Duty Manager

    8 months ago


    Hoedspruit, South Africa HotelJobs.co.za Full time

    Full responsibility for the running of the Stock Control Division in the Food & Beverage Department and the arranging of Guest Delights - Implementing and maintaining a daily Stock Management & Control System - Ensure adequate stock levels: Storeroom / Cellar and Fridge control - Daily administrative functions, stock takes and reconciliation of sales vs...


  • Hoedspruit, South Africa HotelJobs.co.za Full time

    Luxury Lodge close to Hoedspruit is looking for a F&B Duty Manager. - Full responsibility for the running of the Stock Control Division in the Food & Beverage Department and the arranging of Guest Delights - Implementing and maintaining a daily Stock Management & Control System - Ensure adequate stock levels: Storeroom / Cellar and Fridge control - Daily...


  • Hoedspruit, South Africa Bright Placements Full time

    Front Office Duty Manager OpportunityWe are seeking a skilled and experienced Front Office Duty Manager to join our team at Bright Placements. As a key member of our luxury hotel operations, you will be responsible for overseeing all front office activities, ensuring seamless and exceptional service delivery to our guests.Key Responsibilities:Lead and manage...

  • Duty Manager

    2 months ago


    Hoedspruit, South Africa Zeebra Junction Specialist Recruitment Full time

    **Job Title:** Duty Manager - Eco Lodge OperationsWe are seeking an experienced Duty Manager to join our team at Zeebra Junction Specialist Recruitment. The successful candidate will be responsible for managing the day-to-day operations of our eco lodge in Limpopo, ensuring optimal guest satisfaction and compliance with our high standards.Main...


  • Hoedspruit, South Africa HotelJobs.co.za Full time

    Head Ranger and Lodge Anchor/Duty Manager Couple in Hoedspruit. Couple/Singles welcome to apply. No children or pets allowed **Requirements**: Must have extensive experience in luxury lodge environment Must have managed a team. Reputable time frames and references. **Benefits**: Live in Meals on duty **Work Cycle**: 6 weeks on, 2 weeks off


  • Hoedspruit, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment is currently assisting a Luxury Lodge just outside of Hoedspruit to recruit a **Food & Beverage Duty Manager **to join their team. : Food & Beverage Duty Manager : Outside Hoedspruit, Limpopo : Depending on Experience **Accomodation**: Live on Site **Duties Required**: - Assume full responsibility for the Stock Control Division...