Fo Duty Manager

2 months ago


Hoedspruit, South Africa HotelJobs.co.za Full time

**Job Opportunity: Front Office Duty Manager - 5-Star Game Lodge**

Are you a skilled Front Office professional with a flair for delivering exceptional guest experiences? Our prestigious 5-star game lodge is searching for an experienced Front Office Duty Manager to lead our team and ensure each guest’s stay is flawless from check-in to check-out.

**Role Responsibilities**:

- Manage daily front office operations, maintaining our high standards of service.
- Supervise front office staff, ensuring smooth and efficient guest interactions.
- Resolve guest concerns promptly and professionally, creating memorable guest experiences.
- Oversee check-ins, check-outs, reservations, and billing processes with accuracy.

**Qualifications and Experience**:

- Previous experience in a luxury hospitality setting, ideally in a front office or guest services role.
- Strong leadership skills and the ability to manage and motivate a team.
- Excellent communication and problem-solving skills with a guest-focused approach.
- Familiarity with front office software and booking systems is a plus.

This role offers the chance to work in a remarkable setting, delivering world-class service while being part of a close-knit, dedicated team. If you’re passionate about hospitality and ready for an exciting challenge, we’d love to hear from you


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