Admin Officer

2 weeks ago


Cape Town, South Africa EzAuto Full time

As the admin officer, you will be responsible for the filling and the ongoing support to our clients who are subscribed to a monthly vehicle rental and who may be interested in renting a vehicle with EzAuto

Key Responsibilities and Duties:

- Maintain, manage, and grow relationships with customers.
- Obtaining required client documentation
- Updating the relevant systems with accurate information.
- Audit all client liaison active accounts.
- Liaise with internal and external parties.
- Requesting of statements, payments, and invoices
- Adhere to schedules to ensure all targets are met.
- Provide support and assistance to other management teams.
- Keep accurate records of your own work activities.
- Following company processes and procedures.
- Liaise with other departments to provide required information and acquire necessary documents.
- Providing consistent and accurate feedback to management and relevant parties regarding escalated departmental queries and/or discrepancies.
- General administrative functions.
- Behave with great professionalism.

Preferred Qualification and Experience:

- Matric/ Grade 12 essential.
- 2-3 years of Client Liaison Officer experience.
- 2-3 years of loan and credit/finance experience.
- Computer literacy skills (Microsoft office, Google docs)
- Working knowledge of call centre systems, processes, CRM and business operational rules.
- Good communication and interpersonal skills.
- Clear credit and criminal record.
- Strong administrative skills.
- Time management.
- Able to work well under pressure.
- A driven and meticulous approach to all tasks

We would love to hear from you.

**Salary**: R10,000.00 - R25,000.00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

Application Deadline: 2023/03/17



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