IT Support Intern
2 days ago
Our client has a IT Support Internship opportunity available at there Phillipi, Cape Town branch,
- Assist in managing help desk calls, scheduling appointments, and handling tickets.
- Work closely with the IT support team to ensure timely resolution of user issues.
- Provide basic support to end-users to minimize service delays for simple technical problems.
- Collaborate with senior IT staff to troubleshoot and resolve common technical issues.
- Contribute to maintaining an organized and efficient IT infrastructure.
- Assist in the maintenance of IT standards and documentation
- Collaborate with the team to update and create documentation for IT processes and procedures.
**Requirements**:
- Grade 12
- Diploma in IT Infrastructure,
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