Account Executive

3 weeks ago

Bedfordview, South Africa RBS Insurance Brokers Full time

**Role Purpose**

To provide comprehensive assistance to large corporations regarding their insurance requirements, meticulously ensuring the adequacy of coverage and offering unwavering support throughout the claims process. Operating across diverse industries and international landscapes, they play a pivotal role in safeguarding the interests of these organizations.

Financial:

- Ensure new business targets are met by generating leads and securing new business
- Ensure retention targets are met
- Strive to achieve the agreed income budget for book of business
- Ensure and contribute to minimisation of expenses
- Support and further the growth strategy of the group

Client:

- Ensure that all stakeholder (e.g. clients, underwriters, insurers) communication is accurate, timeous, professional and relevant.
- Build and maintain mutually beneficial relationships with internal and external stakeholders.
- Ensure and contribute to achieving and exceeding own and company required client satisfaction targets by delivering an excellent client service experience

Business Processes:

- Provide professional and tailored insurance advice to clients, ensuring adherence to company quality standards and regulatory frameworks while maintaining detailed and accurate records of advice.
- Utilize expert knowledge to understand clients' needs and compile risk profiles of their portfolios.
- Perform comprehensive analyses of clients' current portfolios and assess current cover adequacy.
- Advise on the necessity of obtaining updated valuations for all assets.
- Deliver timely and professional service in obtaining quotes, conducting market exercises, and performing comparative analyses.
- Compile and deliver presentations of services that effectively address and mitigate risks while adding value to clients' portfolios.
- Offer support and guidance throughout the claims process until finalization.
- Act as a liaison between clients and insurers to facilitate the transfer of documents and information.
- Ensure adherence to underwriting processes for new business, endorsements, cancellations, etc.
- Engage in clear, complete, and timely communication regarding underwriting support required from the underwriting support team.
- Stay informed about movements in client portfolios and proactively address any issues or problems.
- Conduct age analysis to ensure continued cover.
- File all relevant documentation electronically.
- Adhere to company mandates and maintain accurate records of own activities.

Learning and Growth:

- Live the RBS Way by committing to organisational values
- Ensure continuous professional and self-development
- Keep abreast of features, benefits and ratings of insurance products available on the market

Minimum Qualifications and Skills:

- Matric or equivalent
- RE5
- FAIS Compliant (credits and/or full qualification)
- Computer Literate
- Proficiency in English and Afrikaans, both written and verbal, is essential.
- Excellent client services skills
- Excellent interpersonal skills

Minimum Experience:

- Minimum 15 years of experience as a Corporate Account Executive / Broker in a sales and/or servicing capacity.
- Demonstrated experience in serving large corporate clients.
- Proven track record of working with multinational clients and international placements, including the London Market.

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