Assistant Duty Manager

7 months ago


Cape Town, South Africa HotelJobs.co.za Full time

Assistant Duty Manager

**Job Description**:
As an Assistant Duty Manager at our Boutique Hotel, you will play a crucial role in ensuring the smooth day-to-day operations of our establishment. Your responsibilities will encompass various aspects of hotel management, administration, guest services, and team coordination.

Key Duties:

- General Administration:

- Assist in maintaining administrative records and files.
- Handle correspondence and communications as necessary.
- Support the General Manager in various administrative tasks.
- Reservations:

- Manage hotel reservations efficiently, ensuring accurate bookings and timely updates.
- Coordinate with the reservations team to maximize occupancy and revenue.
- Guest Services:

- Welcome guests warmly upon arrival and ensure exceptional customer service throughout their stay.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Oversee the check-in and check-out process, ensuring accuracy and efficiency.
- Breakfast and Small Group Conferencing:

- Coordinate breakfast service and ensure high-quality dining experience for guests.
- Assist in organizing and facilitating small group conferences or events held at the hotel.
- Housekeeping Management:

- Supervise housekeeping staff to maintain cleanliness and tidiness of guest rooms and public areas.
- Conduct regular inspections to ensure adherence to cleanliness standards and guest satisfaction.
- Room & Public Area Checks:

- Conduct routine checks of guest rooms and public areas to identify maintenance or cleanliness issues.
- Take proactive measures to address any issues and maintain high standards of presentation.

Qualifications and Skills:

- Previous experience in hospitality management or related field preferred.
- Excellent communication and interpersonal skills.
- Strong organisational abilities and attention to detail.
- Ability to multitask and work effectively in a fast-paced environment.
- Flexibility to work varying shifts, including weekends and holidays.


  • Assistant Duty Manager

    7 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    This well-established boutique hotel wishes to appoint an** Assistant Duty Manager**. Reporting directly to the General Manager, you will be required to: - Day-to-day running of the property - Guest relations: Assisting guests with excursions, inquiries, and external reservations and attending to complaints - Reception functions, checking guests in and...

  • Duty Manager

    7 months ago


    Cape Town, South Africa 91 loop hostel Full time

    The Duty Manager is the on-site leader responsible for the smooth running of a business during their designated shift. They wear many hats, overseeing daily operations, ensuring customer satisfaction, and acting as a point person for staff. This role is ideal for a highly organized and adaptable individual who thrives in fast-paced...

  • Duty Manager

    7 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    You will be required to assist heads of departments in overseeing all departments in the Resort with focus on Housekeeping, Front office and Food and Beverage - Providing a visible management presence while on duty. - Ensuring each department that you oversee is prepared and staffed for each shift. - Training of staff - Ensuring that the standards of the...


  • Cape Town, South Africa HotelJobs.co.za Full time

    **Exciting Opportunity Alert!** Are you ready to take your career to the next level in the world of luxury hospitality? Kendrick Recruitment is on the lookout for a **dynamic Assistant Community Manager/Duty Manager** to join a prestigious luxury property in Cape Town! **What’s in store for you?** ✨ A competitive salary of **R15,000** ✨ The chance to...

  • Duty Manager

    4 hours ago


    Cape Town, South Africa Victoria & Alfred Hotel Full time

    JOB TITLE Duty Manager REPORTS TO Front Office Manager PORTFOLIO Rooms / Operations DUTIES & RESPONSIBILITES - Ensure that all company policies, procedures & standard operating processes are adhered to and regularly updated - Ensure all health and safety procedures are adhered to and that appropriate fire evacuation procedures are in place - To display...

  • Duty Manager

    2 weeks ago


    Cape Town, South Africa Globe Recruitment Full time

    We have an opportunity for an **Duty Manager** to join our team in Stellenbosch on a full time basis. **REQUIREMENTS** - Grade 12 plus diploma/certificate in Hospitality Industry/Tourism - Preferably 2 -3 years previous experience working at the front desk - Passionate about the hospitality industry - Excellent interpersonal - & communication skills,...

  • Hotel Duty Manager

    3 days ago


    Cape Town, South Africa Blak International Full time

    Our client is looking for a **Duty Manager** to join their dynamic team! Providing a visible management presence while on duty. - Ensuring each department is prepared and staffed for each shift. - Dealing with sales enquires in absence of sales department. - Running of weddings, functions & conferences during each shift. - Monitor health and safety...

  • Night Duty Manager

    7 months ago


    Cape Town, South Africa Global Talent Solutions Full time

    Night Duty Manager Leading property management company is looking for a night duty manager for a commercial and residential building based in Cape Town CBD **Responsibilities**: - Respond to and co-ordinate nighttime emergencies i.e., plumbing/electrical failures etc. - Call the emergency/after hour contractors etc. - Ensure guards are alert and at their...

  • Junior Duty Manager

    3 months ago


    Cape Town, South Africa South Beach Boutique Hotel Full time

    Junior Duty Manager wanted... South Beach Hotel, a boutique hotel situated in Camps Bay, offers award winning 5-star luxury accommodation and we are looking for a dynamic and customer-focused Junior Duty Manager to join our team. This individual will play a crucial role in ensuring our guests receive exceptional service and have a memorable stay. **Main...

  • Duty Manager

    7 months ago


    Cape Town, South Africa Marriott International, Inc Full time

    **Job Number** 23112751 **Job Category** Rooms & Guest Services Operations **Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **Function** Reporting to the Guest Services Experience Manager, the successful...


  • Cape Town, South Africa Karen Tupper Recruitment Full time

    A 5* hotel in Cape Town is seeking to appoint a Front Office Duty Manager. Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all times. **DUTIES AND RESPONSIBILITIES**: - Greets guests of the hotel. - Assists...

  • Duty Manager

    2 weeks ago


    Cape Town, South Africa South Beach Hotel Full time

    South Beach is a 21-room, 5-star Boutique Hotel situated in Camps Bay, Cape Town. This award-winning hotel is privately owned and has been voted amongst the top 1% in the world by TripAdvisor. We are looking for a young and dynamic person to join our team. Duties include: **Guest Relations** - Welcome and acknowledge guests in a friendly and professional...

  • Duty Manager

    7 months ago


    Cape Town, South Africa Marriott International, Inc Full time

    **Job Number** 23150866 **Job Category** Rooms & Guest Services Operations **Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **Function** Reporting to the Guest Services Experience Manager, the successful...

  • Duty Manager

    2 weeks ago


    Cape Town, South Africa The Perfect Placements Full time

    Our client, a 5-star Boutique and award-winning hotel that is privately owned and has been voted amongst the top 1% in the world by TripAdvisor, situated in Camps Bay, Cape Town, is looking for a young and dynamic person to join their team. - **Duties include**:_ **1) Guest Relations**: - Welcoming and acknowledging guests in a friendly and professional...


  • Cape Town, South Africa 91 loop hostel Full time

    **Only applicants with prior experience as a Duty Manager in a Hotel/Hostel will be considered.** **Job description** The Duty Manager is the on-site leader responsible for the smooth running of the reception desk during their designated shift. They wear many hats, overseeing daily operations, ensuring customer satisfaction, and acting as a point person...

  • Junior Duty Manager

    2 weeks ago


    Cape Town, South Africa Fempower Full time

    Jnr Duty Manager Role DescriptionFull-time role for a junior Duty Manager at on of the top hotel in Cape Town. The Duty Manager will be responsible for overseeing daily hotel operations (Front Office as well as F&B), managing guest inquiries and requests, supervising staff, ensuring guest satisfaction, and maintaining high standards of service. The Duty...

  • Duty Manager

    7 months ago


    Cape Town, South Africa Staff Connection Full time

    A beautiful property in the Western Cape is looking for a Hotel Duty Manager to oversee the day to day operations of the property. - SA Citizen - Diploma in Hospitality - **Min 3yrs in an upmarket hotel environment in a managerial role**: - **Opera knowledge** - not negotiable - All round operations experience - Financial reporting - Excellent communication...

  • Duty Manager

    7 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    5-star boutique hotel in Camps Bay, Cape Town is seeking an experienced Duty Manager. Experience & Qualifications - +3 years’ experience in hospitality - Sound understanding of Reservations and Front Office operations - Good Computer literacy in MS Office programs and extensive knowledge of PMS systems (Opera, Semper, Nightsbridge, or similar) - Strong...


  • Cape Town, South Africa Rachelle Duncan Recruitment Full time

    Woodstock: Conference Duty Manager position, own car preferably, late shift finishes at 23h00 We need someone with a keen eye for detail, in terms of making sure that everything on the Conference floor is in tip top condition - from the tissue box being in the ladies bathroom to the set-up of the am/pm break refreshments and snacks on the tables outside...


  • Cape Town, South Africa HotelJobs.co.za Full time

    We are looking for a creative and energetic Duty Manager to take charge of the operation of our hotel restaurant in Cape Town. The restaurant is predominently serving the inhouse guest for breakfast and also walk-in clients from the offices and tourists around town. Reporting to the Hotel Manager, the Restaurant Duty Manager plans and supervises all the...