Front Office Duty Manager

A 5* hotel in Cape Town is seeking to appoint a Front Office Duty Manager. Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all times. **DUTIES AND RESPONSIBILITIES**: - Greets guests of the hotel. - Assists...

Our client, a stunning Boutique Hotel in Cape Town is seeking a FRONT OFFICE DUTY MANAGER Overseeing the Front Desk Operation, you will have a strong presence in the Hotel, leading and motivating a team to deliver excellent customer service Be actively involved in all areas of the Front Desk and Nights Team You will ensure the training and development of...

**Job description** The Duty Manager is the on-site leader responsible for the smooth running of the reception desk during their designated shift. They wear many hats, overseeing daily operations, ensuring customer satisfaction, and acting as a point person for staff. This role is ideal for a highly organized and adaptable individual who thrives in...

**The Twelve Apostles Hotel and Spa** **Guest Liaison Officer (Permanent - Part-Time)** **Job Summary**: We are recruiting for a passionate and detail orientated Guest Liaison Officer to provide exceptional personalised service to our guests at all times by anticipating guests needs and exceeding expectations. **Organisational Positioning**: -...

**PRE-OPENING - 5* HOTEL** A 36 bedroom boutique Hotel seeks a Front Office Duty Manager to join their new team. Experience within Front Office either as a Shift Leader or Asst Front Office Manager will be a pre-requisite. Previous 4-5* Hotel experience Solid knowledge of front office systems & procedures Experience in dealing with guest relations &...

**Introduction** **Duty Manager / Front Office Host - Luxury Hotel - Atlantic Seaboard** We are seeking a dynamic and customer-focused Duty Manager / Front Office Host for our luxury hotel on the Cape Town Atlantic Seaboard. This individual will play a crucial role in ensuring our guests receive exceptional service and have a memorable...

Intimate high end hotel close to Stellenbosch is looking for an exceptional Front Office Duty Manager. - Ensure that all company policies, procedures & SOPs are adhered to - Attend HOD briefings - Responsible for supervision of front-office staff, porters, butlers - Maximizes the average room occupancy & average room rate achieved - Maintains excellent...

A 5* Boutique Hotel seeks a strong Front Office Manager with 5* luxury experience to lead the Front Office Team. The purpose of the position is to ensure that guests receive a heart-warming welcome and coordinating all front office activities, reservations, and guest services. **Minimum Experience and Qualification Required**: - Post matric hotel school...

***: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. **FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES**: - Trains, cross...

Front Office Duty Manage needed for 5 star hotel in CapeTown CBD MINIMUM REQUIREMENTS Grade 12 Hospitality Qualification Working knowledge of OPERA Previous experience in the same or similar position DUTIES & RESPONSIBILITIES **Front Desk**: Introduce and maintain the most efficient check-in/out procedures. To ensure that reservations are taken...

Summary Hyatt Regency Cape Town is looking for a new Assistant Front Office Manager to join our dynamic team. Assistant front office manager will assist in the smooth and efficient running of the Front Office Department and support and execute all duties and task given by the Rooms Division Manager and Front Office Manager. Key Duties: - Supervising the...

Front Office Shift Leader/Duty Manager for a New Boutique Hotel part of an established group Cape Town, CBD 5 minutes from V&A Waterfront Salary R14.5k A new modern boutique hotel is looking for an experience Front Office Shift Leader/Duty Manager to join the team. You must have 3-5 years experience within a similar role. Experienced on Opera. Willing to...

Front Office Manager. 4* City Hotel - Cape Town is seeking a Front Office Manager. Hospitality Management 3 years Diploma or Degree qualification 3 years Front Office Management experience in a 5* Game Lodges required Proficient in Microsoft Office, especially with Good to Advanced Excel Skills Good working knowledge / understanding of Hospitality PMS...

Front Office Manager for a Boutique Hostel In Cape Town CBD **Leadership and Supervision**: - Manage and train a team of receptionists, security guards, Duty Managers - Schedule staff shifts and handle HR-related tasks like leave requests - Motivate and support staff to provide excellent customer service **Customer Service and Operations**: - Oversee...

**Guest Relations**: Welcome and assist guests with check-in, check-out, and throughout their stay, addressing any queries or concerns promptly and professionally. **Reservations Management**: Oversee room assignments, reservations, and cancellations to maximize room occupancy and revenue. **Team Supervision**: Lead and manage the front office team, ensuring...

A large Hotel seeks a professional & experienced Front Office Manager to lead the team. We are looking for a friendly, professional, and customer-oriented front office manager to join the team. As the front office manager, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing employee...

**Assistant Front Office Manager - Luxury Hotel, Cape Town** **Key Responsibilities**: - Oversee daily front office operations, ensuring smooth and efficient guest check-ins/outs. - Manage the front office team, providing training and support as needed. - Maintain high standards of guest service, addressing queries and resolving issues promptly. - Monitor...

Often the first hello and the last farewell, our Front Office and Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a service-orientated, guest-focused hospitality professional, then we would love to hear from you. We are looking for an Assistant...

Often the first hello and the last farewell, our Front Office and Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a service-orientated, guest-focused hospitality professional, then we would love to hear from you. We are looking for an Assistant...

**Front Office Manager** **The successful incumbent will be responsible for the following**: - The acquisition and maintenance of guests - Maintains working relationships and communicates with all departments - To manage and oversee the daily operation of the Front Office, Reservations and Housekeeping Departments - Leading, training and motivating of...