Receptionist
9 months ago
**ENERAL**
- Teamwork and communication are vital.
- By continuously working hard at establishing and nurturing relationships to provide a level of service excellence that will exceed the guests’ expectations.
- The highest level of courtesy is expected - be friendly, interactive, efficient and organised as well as well presented, tidy and professional.
- Reception is the central hub of information for the lodge. You must be able to assist guests with general enquiries relating to all services offered at the lodge.
- Ensure smooth flow of information to other departments and ensure guest’s requests are met.
**DUTIES**
- Check-in of guests: ensuring that this integral step in the guest experience is smooth and adheres to the lodge standards.
- Check-out of guests: ensuring that we leave a lasting positive impression on guests and continue the service standard right until the last moment when they leave
- Contacting guests x nr of days before they arrive, if necessary, and obtain important information such as dietary requirements, bed setups, special occasions etc.
- Daily update of the day sheet during the day, if necessary, with updated F&B or room information
- Retrieving all the necessary information from Opera to complete the day sheet for the next day
- Review reservations, and escalate any issues raised
- Complete courtesy calls
- Complete daily checklists
-
Receptionist - Waterberg
7 months ago
Waterberg, Limpopo, South Africa HotelJobs.co.za Full time5* Game Lodge in the Waterberg area is looking for a Receptionist. - Check-in of guests: ensuring that this integral step in the guest experience is smooth and adheres to the lodge standards. - Check-out of guests: ensuring that we leave a lasting positive impression on guests and continue the service standard - Contacting guests before they arrive, and...
-
Receptionist - Waterberg
3 months ago
Waterberg, Limpopo, South Africa HotelJobs.co.za Full time5* Game Lodge in the Waterberg area is looking for a Receptionist. - Check-in of guests: ensuring that this integral step in the guest experience is smooth and adheres to the lodge standards. - Check-out of guests: ensuring that we leave a lasting positive impression on guests and continue the service standard right until the last moment when they leave -...
-
Receptionist - Waterberg
4 months ago
Waterberg, Limpopo, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - New Vacancy - Receptionist** **Luxury Lodge - Waterberg** **Requirements**: - Matric - Minimum of 2 years previous Front of House Experience - Previous Lodge experience is preferred. - Strong administrative skills, including experience with reservations, invoicing, and reporting. - Attention to detail in housekeeping and...
-
Spa Receptionist
4 months ago
Lephalale, Limpopo, South Africa HotelJobs.co.za Full timeSpa Receptionist Location: Lephalale - Live-in A professional and hardworking beauty therapist/receptionist is required to join our new spa at a 5-star Game Lodge situated in Limpopo. **SKILLS & REQUIREMENTS**: - At least 3 years of experience - Excellent communication skills; - Excellent customer service and interpersonal skills; - Confident,...
-
Spa Receptionist
4 months ago
Limpopo, South Africa HotelJobs.co.za Full timeOur client is seeking a dedicated Spa Receptionist to join their esteemed team at their luxury game lodge. As the first point of contact for spa guests, you will play a key role in ensuring a seamless and exceptional spa experience. This role involves managing reservations, handling administrative tasks, and promoting spa retail products. **Key...
-
Receptionist / Guest Relations Officer - 4-star
1 month ago
Limpopo, South Africa HotelJobs.co.za Full time**✨ Exciting Opportunity: Receptionist / Guest Relations Officer in Hazyview! ✨** Kendrick Recruitment is searching for a **Receptionist / Guest Relations Officer** to join a fantastic 4-star hotel in the heart of Hazyview! If you’re a people person with a flair for hospitality, this is your chance to shine in a role where no two days are the...
-
Receptionist
7 months ago
Bela Bela, Limpopo, South Africa HotelJobs.co.za Full timeA 5 Star Game Reserve in Bela Bela is looking for a new receptionist ! Must have previous experience in a Game Lodge enviroment. Must have previous exeperience in reception and customer relations. Please note that this is a single live in position. Duties & Responsibilities: Reception: - Welcoming, checking in and confirmation of guest payment methods,...
-
Hotel Receptionist
3 days ago
Bela Bela, Limpopo, South Africa Orion Group Full time**Introduction**: Our beautiful Game Lodge just outside Bela-Bela is hiring! We are looking for a suitable Hotel Receptionist, with a strong focus on customer satisfaction, to provide an efficient Front Office service to all our guests. **Duties and Responsibilities**: *** - Providing an efficient and professional Front Office service to guests while...
-
Reservationist / Receptionist (Timeshare Lodge)
7 months ago
Bela Bela, Limpopo, South Africa HotelJobs.co.za Full timeTimeshare Lodge in the Bela Bela area is looking for Reservationist / Receptionist. - Ensure maximum unit occupancy on available rental units. - Runs specials to maximize revenue income. - Update and maintain the Rentals waiting lists, payments, and bookings, in order to provide updated information for the weekly arrivals. - Respond to all rental queries in...
-
Spa Receptionist
7 months ago
Musina, Limpopo, South Africa HotelJobs.co.za Full timeMatric. 2 - 3 years experience in a Reception position in a well-established and professional spa. Computer literate. Excellent communication skill in English both written and verbal. - Recording and confirming spa reservations - Orientating spa guests about the spa facilities and amenities - Daily administration - Maximise income by sales of retail products
-
Reservations / Receptionist (Timeshare Industry)
7 months ago
Bela Bela, Limpopo, South Africa HotelJobs.co.za Full timeEnsure maximum unit occupancy on available rental units. - Runs specials to maximize revenue income. - To update and maintain the Rentals waiting lists, payments, and bookings, in order to provide updated information for the weekly arrivals. - Respond to all rental queries in a timely manner. - Follow up on rentals made and cancel bookings that did not pay...
-
Receptionist / Assistant Front Office Manager
4 months ago
Bela Bela, Limpopo, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - New Vacancy - Reservationist / Assistant Front Office Manager** **Timeshare Accommodation - Bela-Bela, Limpopo** **Requirements**: - Must have a minimum of 3 years’ experience in Self-catering Reservations, Reception/ Front Office duties within the hospitality industry. - Planning, executing, monitoring, and reporting...