Receptionist - Waterberg

6 months ago

Waterberg Limpopo, South Africa HotelJobs.co.za Full time

5* Game Lodge in the Waterberg area is looking for a Receptionist.
- Check-in of guests: ensuring that this integral step in the guest experience is smooth and adheres to the lodge standards.
- Check-out of guests: ensuring that we leave a lasting positive impression on guests and continue the service standard
- Contacting guests before they arrive, and obtain important information such as dietary requirements, bed setups, special occasions etc.
- Daily update of the day sheet during the day
- Retrieving all the necessary information from Opera to complete the day sheet for the next day
- Review reservations and escalate any issues raised
- Complete courtesy calls
- Complete daily checklists

**Requirements**:

- Grade 12
- A formal qualification
- Computer literate including Opera
- At least 2 years experience in a 4 or 5* Lodge / Hotel

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