Receptionist / Assistant Front Office Manager
3 months ago
**Hospitality and Outdoor - New Vacancy - Reservationist / Assistant Front Office Manager**
**Timeshare Accommodation - Bela-Bela, Limpopo**
**Requirements**:
- Must have a minimum of 3 years’ experience in Self-catering Reservations, Reception/ Front Office duties within the hospitality industry.
- Planning, executing, monitoring, and reporting skills.
- Bilingual in both English and Afrikaans with good writing skills.
- Computer Skills - Cimso Innkeeper, Microsoft Excel, Word, and Outlook
- Solid interpersonal skills
- Individuals with Timeshare / Self-catering experience will get preference
- Ensure maximum unit occupancy on available self-catering rental units.
- Runs specials to maximize revenue income.
- To update and maintain the Rentals waiting lists, payments, and bookings, to provide updated information for the weekly arrivals.
- Respond to all rental queries in a timely manner.
- Follow up on rentals made and cancel bookings that did not pay within the prescribed time.
- Ensure rental units available are recorded on the reservations system.
- Daily allocation of rental payments received from online reservation booking platforms as well as any card / eft payments.
- Prepare yearly rental rates.
- Prepare and submit weekly and monthly reports.
- Ensure rental rates are updated on all online reservation platforms.
- Ensure company information is correctly advertised and updated on online reservation platforms.
- Ensure weekly and monthly rental targets are met.
- Prepare yearly timeshare weekly calendar.
- Sort out any double bookings as and when they arise.
- Assist Reception office in daily duties, guest service, check in, check out, daily cash up, weekly and monthly reports and any administration work that will be required from you.
- Assist Front Office Manager in daily duties and serve as stand-in when on off days and/or leave**.**
**Package**
- Other Company benefits
- Live-in position (not pet or dependent friendly)
**Start Date**: ASAP
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